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Joined: Dec 2014
Posts: 2
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OP
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Joined: Dec 2014
Posts: 2 |
Hello,
Has anyone encountered the issue with a Toshiba Strata Messaging Shutting down on it's own. I've had s system do this twice recently.
Pushing the power button in the back does nothing. I have to disconnect the power cord for it to reboot.
Any clue why?
Thanks
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Joined: Jun 2005
Posts: 2,706 Likes: 7
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Joined: Jun 2005
Posts: 2,706 Likes: 7 |
If I remember the rocker switch in the back is like the power button, it tells the operating system to begin the shut-down sequence. If the OS is not responding then they rocker may not work.
I could only make a guess. Either the OS is corrupted, the Flash drive is going bad, or maybe the disk is out of space. I have seen the SM do some odd things when the drive gets filled up. It isn't always voicemail messages that take up drive space. The last SM had a huge log file that I eventually found and deleted. The log file grew so big due to some software that their IT was using on the network.
Unfortunately you would need to know a bit about Linux CLI to see if the problem is with available drive space.
As far as I know (per Toshiba support) there is not a way to reformat the flash drive and re-image the system back to factory.
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Joined: Jan 2010
Posts: 937 Likes: 2
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 2 |
As far as I know (per Toshiba support) there is not a way to reformat the flash drive and re-image the system back to factory. You can reimage the SM by booting the SM up off a DVD ISO image. I have done this many times. You will of course need the original license to re activate it again.
Regards Carl
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