|
Joined: Dec 2014
Posts: 2
Member
|
OP
Member
Joined: Dec 2014
Posts: 2 |
Hello,
Has anyone encountered the issue with a Toshiba Strata Messaging Shutting down on it's own. I've had s system do this twice recently.
Pushing the power button in the back does nothing. I have to disconnect the power cord for it to reboot.
Any clue why?
Thanks
|
|
|
|
Joined: Jun 2005
Posts: 2,654 Likes: 4
Member
|
Member
Joined: Jun 2005
Posts: 2,654 Likes: 4 |
If I remember the rocker switch in the back is like the power button, it tells the operating system to begin the shut-down sequence. If the OS is not responding then they rocker may not work.
I could only make a guess. Either the OS is corrupted, the Flash drive is going bad, or maybe the disk is out of space. I have seen the SM do some odd things when the drive gets filled up. It isn't always voicemail messages that take up drive space. The last SM had a huge log file that I eventually found and deleted. The log file grew so big due to some software that their IT was using on the network.
Unfortunately you would need to know a bit about Linux CLI to see if the problem is with available drive space.
As far as I know (per Toshiba support) there is not a way to reformat the flash drive and re-image the system back to factory.
|
|
|
|
Joined: Jan 2010
Posts: 933 Likes: 1
Moderator-Toshiba
|
Moderator-Toshiba
Joined: Jan 2010
Posts: 933 Likes: 1 |
As far as I know (per Toshiba support) there is not a way to reformat the flash drive and re-image the system back to factory. You can reimage the SM by booting the SM up off a DVD ISO image. I have done this many times. You will of course need the original license to re activate it again.
Regards Carl
|
|
|
Forums84
Topics93,833
Posts636,790
Members49,650
|
Most Online5,661 May 23rd, 2018
|
|
|
|