Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#614759 12/12/17 01:22 AM
Joined: Jul 2003
Posts: 1,229
davetel Offline OP
Member
OP Offline
Member
Joined: Jul 2003
Posts: 1,229
a customer called and told me callers get voicemail is full message from a.a. for ext 100. i think that is the only mailbox they use. i told her to make sure no one has messages in their mailbox and she did. called me back and said mail boxes are empty. im going out there tomorrow. any ideas where i should look to trouble shoot this. thanks. dave

Atcom VoIP Demo
VoIP Demo
Joined: Jul 2003
Posts: 1,229
davetel Offline OP
Member
OP Offline
Member
Joined: Jul 2003
Posts: 1,229
problem solved. last night i called after hours and they had a phone company voicemail picking up and it said it was full. when i made kept the line busy and called again with rollover the system auto attendant picked up.

Joined: Dec 2007
Posts: 6,750
Likes: 10
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,750
Likes: 10
I have had many instances where a customer has failed to remove telco VM after getting a new system installed.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
I did too, even after reminding the customer to discontinue the service.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.

Moderated by  EV607797, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,832
Posts636,785
Members49,648
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
alphaTex, Brian Wall, demapples, Harry Tinsley, rookhsd11
Newest Members
devben, bubblegum, Carl Arnold, Marjan Shaw, KoolBreeze
49,648 Registered Users
Top Posters(30 Days)
ramo 13
Toner 11
pvj 11
Who's Online Now
0 members (), 191 guests, and 51 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5