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Joined: Jul 2003
Posts: 1,231
Member
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OP
Member
Joined: Jul 2003
Posts: 1,231 |
a customer called and told me callers get voicemail is full message from a.a. for ext 100. i think that is the only mailbox they use. i told her to make sure no one has messages in their mailbox and she did. called me back and said mail boxes are empty. im going out there tomorrow. any ideas where i should look to trouble shoot this. thanks. dave
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Joined: Jul 2003
Posts: 1,231
Member
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OP
Member
Joined: Jul 2003
Posts: 1,231 |
problem solved. last night i called after hours and they had a phone company voicemail picking up and it said it was full. when i made kept the line busy and called again with rollover the system auto attendant picked up.
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Joined: Dec 2007
Posts: 6,800 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,800 Likes: 18 |
I have had many instances where a customer has failed to remove telco VM after getting a new system installed.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
I did too, even after reminding the customer to discontinue the service.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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