Phone Systems


Previous Thread
Next Thread
Print Thread
Rate This Thread
#615123 - 01/02/18 04:07 PM Vodavi STS Flash VM Question  
Joined: Jan 2015
Posts: 17
RFEAGLE Offline
Member
RFEAGLE  Offline
Member

Joined: Jan 2015
Posts: 17
FL. USA
I have a Customer with a Vodavi STS with Flash VM, at one time I had it programmed for when a phone station was busy and a call would ringing all other phone stations, but if phone station was not busy and did not answer after so many ringings it would go to phone station VM box. What I'm I over looking for this program, as of now I have it going to VM box when busy, I would like to know what I need to change to make it ringing all other phone stations with one phone station is busy and not go to VM box?

Google Telephone Equipment Search
#615145 - 01/03/18 05:06 AM Re: Vodavi STS Flash VM Question [Re: RFEAGLE]  
Joined: Jan 2005
Posts: 14,758
EV607797 Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
EV607797  Offline

Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****

Joined: Jan 2005
Posts: 14,758
Fayetteville, NC
This really has nothing to do with the voice mail, it's just programming in the STS itself with regard to forwarding treatment for that station.

It sounds like you had one of two things going on: Either you had all of the other stations in a hunt group and the key station's busy forward destination was set to that hunt group number. That station's no-answer forward destination was just voice mail, ext. 440.

Another option would be to create a virtual extension, with call coverage buttons (with ringing) on all other phones for that virtual extension and no ring delay timer. Then, you would point the key station's busy forward destination to that virtual extension number. Again, the station's no-answer forward destination would be voice mail, ext. 440.


Ed Vaughn, MBSWWYPBX

Refurbished Phones & Equipment Search
Shout Box
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
DSX 80 Remote access
by cctech. 12/18/18 06:18 AM
OSM Manager 2007
by mfecko. 12/17/18 09:38 PM
Voice Announce and BGM Volume
by Yoda. 12/17/18 02:28 PM
NEC DX7NA48 aka DS2000 caller id issues??
by Telesystems. 12/17/18 03:29 AM
Who's Online Now
54 registered members (dexman, brokeda, phonemeister, nabulsi, Test-ok, metelcom, Telesystems, cctech, Michael J Miller, Ceejust, Bob3470, morephones, justbill, newtecky, gelehu, pvj, zoomo, ABLE1, Professor Shadow, Yoda, mbhydro, jb-alert@live.com, Ted, Mercenary Roadie, skip555, RonP, RM SYSTEMS, jeffmoss26, hitechcomm, mfecko, dans, mreilly, Carlos#1, MooreTel, TopekaPhone, barnito, hbiss, Daniel, ChrisRR, usedphones, oobie, nonameyet, jknichols, msnell, andyphones, seafort, helpifican, Memphisribs, Touch Tone Tommy, DankyChado, Regan, VIBob, 2 invisible), 690 guests, and 456 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
US66TELCOMUSEUM, Jay Shop, wolf8963, Sonny1823, Ceejust
48851 Registered Users
Forum Statistics
Forums62
Topics91,927
Posts625,379
Members48,851
Most Online5,661
May 23rd, 2018
Today's Birthdays
fsifw, Mandy
Top Posters(30 Days)
dexman 75
hbiss 30
tylan 17
SSPhone 14
Daniel 12
RESPONSIVE WEBSITE DEVELOPMENT Need to check code
Free Phone Repair Diagnostic
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2018
Trusted Partners
Sitemap