Phone Systems


Previous Thread
Next Thread
Print Thread
Rate This Thread
#614684 - 12/08/17 07:45 PM Grandstream voip  
Joined: Aug 2002
Posts: 930
jsaad Offline
Member
jsaad  Offline

Member

Joined: Aug 2002
Posts: 930
Union NJ
We don't do much voip at all. Is this Grandstream voip pbx any good. It seems to be an asterisk system in an applicance? Any reviews from other forum members?

Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
#614692 - 12/09/17 12:10 AM Re: Grandstream voip [Re: jsaad]  
Joined: Aug 2006
Posts: 1,501
JBean3329 Offline
Moderator-Iwatsu
JBean3329  Offline

Moderator-Iwatsu
*****

Joined: Aug 2006
Posts: 1,501
Jamestown, NY
Grandstream is just a repackaged Asterisk, as the folks at Grandstream will readily admit. It's a decent set-up for a relatively low price, but you do get what you pay for. It doesn't seem to like to play with analog phone lines very well, and can be a bit clunky and tedious to provision if you have more that twenty extensions involved. Not an outstanding system, but not a lousy one either. We've installed several lately with no major problems.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
#614697 - 12/09/17 06:16 AM Re: Grandstream voip [Re: jsaad]  
Joined: May 2013
Posts: 14
PC459 Offline
Member
PC459  Offline
Member

Joined: May 2013
Posts: 14
Los Angeles Ca
Grandstream is very good in my book if you get the right size server for the right network and use nice switches like the HP Procurve. You have to have a SIP trunk provider that works with it. Not all sip trunks are the same, stay away from Vitelity even though they are tire 1, and DID FOR SALE also no good. If you need support from the manufacture then they may not be for you. Support is slow only through email and although they nail it for me when I have a problem beyond my capabilities like reading the nitty gritty of a SIP header.

I've worked with Grandstream on nation wide networks and they are very reliable. Although with a large network Avaya is probably the best way to go if your customer can handle the cost


Phone System Repair and Relocation in The Los Angeles Area.
Do It Right The First Time
http://www.itwiretechs.com
#614710 - 12/09/17 06:29 PM Re: Grandstream voip [Re: jsaad]  
Joined: May 2002
Posts: 3,743
hitechcomm Online content
Moderator-Avaya, Polycom
hitechcomm  Online Content

Moderator-Avaya, Polycom
*****

Joined: May 2002
Posts: 3,743
New York, NY
I've done several Grandstream systems, never had a good experience.

#615115 - 01/02/18 12:59 AM Re: Grandstream voip [Re: jsaad]  
Joined: May 2013
Posts: 14
PC459 Offline
Member
PC459  Offline
Member

Joined: May 2013
Posts: 14
Los Angeles Ca
VoIp can be a pain...the only thing I dont lile about Grandstream is support. I had a sip trunk start failing over so i did a call capture..uploaded it to Grandstream and they got back to me the next day with..uncheck the box...it worked but how did it get checked in the first place..none of my other trunks had the box checked and they all had been up and running for months


Phone System Repair and Relocation in The Los Angeles Area.
Do It Right The First Time
http://www.itwiretechs.com
#615328 - 01/11/18 12:18 PM Re: Grandstream voip [Re: jsaad]  
Joined: May 2004
Posts: 697
phonman123 Offline
Member
phonman123  Offline

Member

Joined: May 2004
Posts: 697
Upstate New York
Look at CQ Simple Nimbus. It's Asterisk/FreePbx. System sizes from 10-1000 users.
Unlimited Warranty and No License fee.
Tech Support is what it should be.

https://www.cqsimple.com/


#616178 - 02/04/18 07:21 PM Re: Grandstream voip [Re: jsaad]  
Joined: May 2014
Posts: 7
haef Offline
Member
haef  Offline
Member

Joined: May 2014
Posts: 7
NYS
Just another data point:

My Grandstream experience was fairly awful. This was a few years ago so maybe their gear has gotten better. I have no interest in finding out!

The phones looked nice but were poorly made. The phones had firmware bugs that GS did not seem interested in ever fixing, and the bugs kept some features from working. The PBX puts a pretty interface on Asterisk, but that was buggy, with features that didn't work, or simply were not offered. Support from them was often not helpful and often incomplete. So you are at the mercy of the users' forum which, while helpful, is just a lousy way to support a product IMHO.

My advice: Avoid Grandstream.


Moderated by  metelcom 

Refurbished Phones & Equipment Search
Shout Box
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
DSX 80 Remote access
by cctech. 12/18/18 06:18 AM
OSM Manager 2007
by mfecko. 12/17/18 09:38 PM
Voice Announce and BGM Volume
by Yoda. 12/17/18 02:28 PM
NEC DX7NA48 aka DS2000 caller id issues??
by Telesystems. 12/17/18 03:29 AM
Who's Online Now
59 registered members (phonemeister, nabulsi, Test-ok, metelcom, Telesystems, cctech, Michael J Miller, Ceejust, Bob3470, morephones, justbill, newtecky, gelehu, pvj, zoomo, ABLE1, Professor Shadow, Yoda, mbhydro, jb-alert@live.com, Ted, Mercenary Roadie, skip555, RonP, RM SYSTEMS, jeffmoss26, hitechcomm, mfecko, dans, mreilly, Carlos#1, MooreTel, TopekaPhone, barnito, hbiss, Daniel, ChrisRR, usedphones, oobie, nonameyet, jknichols, msnell, andyphones, seafort, helpifican, Memphisribs, Touch Tone Tommy, DankyChado, Regan, VIBob, jab1780, Gerrya, upstateny, Coral Tech, KRRath, BTS01, mongo5150, 2 invisible), 793 guests, and 457 spiders.
Key: Admin, Global Mod, Mod
Popular Topics(Views)
Newest Members
US66TELCOMUSEUM, Jay Shop, wolf8963, Sonny1823, Ceejust
48851 Registered Users
Forum Statistics
Forums62
Topics91,927
Posts625,379
Members48,851
Most Online5,661
May 23rd, 2018
Today's Birthdays
fsifw, Mandy
Top Posters(30 Days)
dexman 75
hbiss 30
tylan 17
SSPhone 14
Daniel 12
RESPONSIVE WEBSITE DEVELOPMENT Need to check code
Free Phone Repair Diagnostic
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2018
Trusted Partners
Sitemap