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One of our old clients went hosted with Altice. Instead of onsite ATA's they provided a dial tone to interface to a UTI 1 for paging and then told the client they can provide another dial tone tied to a group for nite ringing but they don't do nite ring equipment? Anybody else running into this?
Thanks
John 807
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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That's typical for hosted providers. They don't know anything about ancillary devices, such as loud bells or paging. Your best bet is to try one of these based upon what they've said they will provide. At least you can make a little bit of money and give your customer what they need. The link below will provide you with the PDF installation manual for it that will show you what it offers: VIKING PA-15 PAGING UNIT W/ LOUD BELL INTERFACE
Ed Vaughn, MBSWWYPBX
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Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
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Never heard of Altice.
should not be a problem doing what the customer wants but have the Hosted provider tell you what needs to be done .
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It was real simple which is why I couldn't understand why they didn't do it. They provided an anslog dialtone that would ring when the group was called. They provided a Bogen UTI 1 and connected a dial tone to it and connected to the customers Valcom self amplified paging. All I needed to do was install a Viking LBD 2 to convert the ringing line to a relay contact and connect to the UTI 1 Night Ring port. It works wonderfully.
Last edited by John807; 01/17/18 11:28 PM.
John 807
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Joined: Feb 2005
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It's a French company that bought Cablevision from the Dolans. I have nothing good to say about them. -Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
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Now I know them.
We sell Cablevision, but never their Hosted
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I'm not sure what their hosted deal is? This client has a main location and a retail location a couple of towns over and they couldn't get phones to work in the remote location so that location went back to a key system I installed years ago.
John 807
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Joined: Feb 2005
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I've not seen them using the Altice moniker for anything other than being the parent company of Cablevision. Makes sense that they might want to use it for their hosted services. Who would buy a service like that from Cablevision?
Did the tech show up in a Cablevision truck?
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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I'm not sure I came back after the install. I was told Vonage sold them hosted first and then within a month they flipped to Altice (Cablevision).
John 807
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