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#616994 02/26/18 10:40 AM
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Our hard drive is beginning to fail. We're able to take backups through Toshiba's voice mail backup utility. (We run two backups: Auto Backup and iES32 HDD Exchange program)

Our vendor doesn't work on the older iES32 as apparently it's wayyyyy out of service now.

I've tried to clone the partition but it doesn't seem to boot in the iES32? No resizing being done, just a straight copy. The cloned drive will try to boot on a standalone workstation so I'm fairly certain the partition is bootable.

Is there a special trick to cloning the drive? I was trying to clone the drive onto a cf card in an ata adapter. I'm going to clone the cf card onto a regular old laptop hdd tonight and see if that will boot.

Does anybody have any experience with refurbed iES32 cards? If we buy a refurbed unit *should* our Toshiba vendor be able to restore our backup onto it? We have 8 ports, fax, and 90 um licenses that we'd sure like to not lose.

(Obviously our vendor wouldn't be on the hook for warranty support on a refurb...)

Any tips are appreciated.

Thanks!

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Took the cf card and cloned the partition to a Hitachi 60gb pata drive. Installed the Hitachi onto the iES32 and it booted right up. Booted much faster than the Toshiba drive (likely less timeouts on the sector issues?).....

The only thing I noticed was the Toshiba drive was jumpered for cable select. Not sure this is an issue or not so I jumpered the Hitachi the same way.

My cf card adapter doesn't have a jumper option for that.

I'm gonna order a different ata cf card adapter and see how that goes.

(Just thought I'd add this to the thread in case someone else is going down a similar path.)


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I used a few different cloning software. Even thorough it should have been a direct copy, some worked OK and others did not. I was also able to copy the image to a CF card with an adapter. .

If I can remember the cloning software i used, I'll send you a message.

The backups should copy the licenses, but don't try to restore the licenses to a different Stratagy iES.

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Thanks for the info!! I'll keep that in mind.

I never could get my cf card & adapter to boot on the iES32. Not sure why? My cf card was a 16gb sandisk ultra. The adapter was a syba dual compact flash adapter. It'd try to boot on a separate pc.

Not sure if the combination just wasn't what our iES32 wanted? (Doesn't really matter now.)

Got a Transcend mSATA ssd and a mSATA to 44 pin ide adapter from Amazon. I liked the idea as the adapter came in a case that mounted like an hdd. I figured easy mounting?

Never could get it to work. I couldn't even get it to boot on a standalone machine. Even Windows said "no way" to installing. That adapter went back.

Finally settled on an ableconn iide-msat adapter from Amazon.

Used Acronis True Image to make an image of hdd. Then restored the image onto the Transcend drive (which was in the ableconn adapter). Set the jumper to cable select on the ableconn. Booted right up in the iES32.

....and we left voicemails to our coworkers happily ever after.....

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I am pretty sure Acronis is the software I used to make a good image. I currently don't have it installed, but I found the .tib files I used to copy the image.

Glad you got it working.


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