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#620814 - 06/07/18 02:51 AM Answer queue calls with mobile  
Joined: Mar 2012
Posts: 24
Dukester Offline
Member
Dukester  Offline
Member

Joined: Mar 2012
Posts: 24
Indiana
With Allworx, is there any way to answer a queue call with a mobile device? I was loaned an Allworx 536 system to demo and liked a lot about the system but it appears that you can only use handsets with queues.

Steve

Google Telephone Equipment Search
#621395 - 06/22/18 12:32 PM Re: Answer queue calls with mobile [Re: Dukester]  
Joined: Mar 2001
Posts: 3,233
JWRacedog Online content
Moderator-Allworx, Nisuko-Tie, Vodavi
JWRacedog  Online Content

Moderator-Allworx, Nisuko-Tie, Vodavi

Joined: Mar 2001
Posts: 3,233
Rockford, IL USA
I don't see why not. I have a few medical customers who have Queues but the calls are all answered by either a voice mail box and/or a bank of receptionists, So I really have no personal knowledge--but it's just routing.

Using the Reach application, it should work fine.


Moderated by  JWRacedog 

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