web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#621502 06/26/18 12:38 PM
Joined: Jul 2016
Posts: 38
SPERS Offline OP
Member
OP Offline
Member
Joined: Jul 2016
Posts: 38
Customer has dk424 with 3 expansion cabs.Currently all programming has to be done with phone.Customer would like to upgrade. Do i need to upgrade the cabs to 670 to install BCTU2A/AMDS1A ? Currently installed is a BPTU1A pri and lots of PDKU which i want to upgrade to BWDKU cards.Not sure what the current processorr is. Is there any downside to using the DK424 cabs or is my best bet to order new cix 670 cabs. The new cards and configuration will knock the cabs needed down to main and expansion instead of main and 3 expansion. Also the pri card is currently in a cab by itself and is that necessary ? I realize I will have to do all programing over but will be much easier through eManager.
Thanks.
Shaun

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

SPERS #621530 06/26/18 10:15 PM
Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
The BCTU2A processor works only with the 670 cabinets. It does not work with the DK424 cabinets. If you have the opportunity to upgrade the DK424 to a 670, then you should do it especially if you want to use the BWDKU which the DK does not see as a 16 port card. It is unnecessary to have the PRI card in a cabinet all by itself. I would put the PRI card in slot 7 of the main cabinet. I don't know how many cards or how many phones you will migrate over, but make sure you don't exceed the power factors of the cabinets. Also note that not all the cards that work in a DK can be used in a 670. Eg. PEKU, PIOU, etc.

phonemeister #621543 06/27/18 12:58 PM
Joined: Jul 2016
Posts: 38
SPERS Offline OP
Member
OP Offline
Member
Joined: Jul 2016
Posts: 38
phonemeister
Thanks for the info.Was trying to save customer money.But after another call to customer he wants all new anyway except maybe the BPTU1A pri card which I can not see a reason to upgrade to a 2A . There is going to be 5 BWDKU , 1 BPTU1A, BCTU2A/AMDS1A,LVMU,. Total of 60 phones which includes one DDM5060 and maybe one 4 port co/line card for when pri goes down for backup lines.And one expansion cabinet so think it is all do able.
Also customer wants to be able to record and monitor calls.Is there Toshiba hardware that does this or is this 3rd party service like OAISYS. Thanks for the help.
Shaun

SPERS #621559 06/27/18 03:29 PM
Joined: Aug 2002
Posts: 4,924
Likes: 1
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,924
Likes: 1
Originally Posted by SPERS
phonemeister
Thanks for the info.Was trying to save customer money.But after another call to customer he wants all new anyway except maybe the BPTU1A pri card which I can not see a reason to upgrade to a 2A . There is going to be 5 BWDKU , 1 BPTU1A, BCTU2A/AMDS1A,LVMU,. Total of 60 phones which includes one DDM5060 and maybe one 4 port co/line card for when pri goes down for backup lines.And one expansion cabinet so think it is all do able.
Also customer wants to be able to record and monitor calls.Is there Toshiba hardware that does this or is this 3rd party service like OAISYS. Thanks for the help.
Shaun


OAISYS is a Mitel product now but then again so is Toshiba. We have had very good luck using Tapit Replay as a call recording / SMDR package on both the CIX and IPedge.

SPERS #621593 06/28/18 01:08 AM
Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
Also you should make sure the BCTU2A has enough licensed ports for the phones, trunks, LVMU, etc.

SSPhone #621633 06/29/18 01:43 AM
Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
Originally Posted by SSPhone
Originally Posted by SPERS
phonemeister
Thanks for the info.Was trying to save customer money.But after another call to customer he wants all new anyway except maybe the BPTU1A pri card which I can not see a reason to upgrade to a 2A . There is going to be 5 BWDKU , 1 BPTU1A, BCTU2A/AMDS1A,LVMU,. Total of 60 phones which includes one DDM5060 and maybe one 4 port co/line card for when pri goes down for backup lines.And one expansion cabinet so think it is all do able.
Also customer wants to be able to record and monitor calls.Is there Toshiba hardware that does this or is this 3rd party service like OAISYS. Thanks for the help.
Shaun


OAISYS is a Mitel product now but then again so is Toshiba. We have had very good luck using Tapit Replay as a call recording / SMDR package on both the CIX and IPedge.

Oaisys (Mitel) had announced end of support for non-Mitel systems, but talking to a Toshiba rep is sounds like they are all one bit happy family now.

SPERS #621634 06/29/18 01:49 AM
Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
Originally Posted by SPERS
phonemeister
Thanks for the info.Was trying to save customer money.But after another call to customer he wants all new anyway except maybe the BPTU1A pri card which I can not see a reason to upgrade to a 2A . There is going to be 5 BWDKU , 1 BPTU1A, BCTU2A/AMDS1A,LVMU,. Total of 60 phones which includes one DDM5060 and maybe one 4 port co/line card for when pri goes down for backup lines.And one expansion cabinet so think it is all do able.
Also customer wants to be able to record and monitor calls.Is there Toshiba hardware that does this or is this 3rd party service like OAISYS. Thanks for the help.
Shaun

You could almost fit it all into one cabinet, except for the RCOU (or BCOCIU) card.

Now you will have to see how much rewiring you have to do. I have seen a lot of PDKU cards wired with only 8 wires for the phones. You may need to re-punch for a BWDKUs.


SPERS #621651 06/29/18 12:59 PM
Joined: Jul 2016
Posts: 38
SPERS Offline OP
Member
OP Offline
Member
Joined: Jul 2016
Posts: 38
No punch downs required on the tails as they are completely punched down. Also want the extra cabinet for future expansion plus I will need the BCOCIU card. Thanks for the help and input and good to hear that OAISYS is still supported but will call to make sure.
Shaun


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5