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Joined: Nov 2012
Posts: 37
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OP
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Joined: Nov 2012
Posts: 37 |
I need CO Lines be programmed to be answered by hunt group on a Mics or CICS...is that possible?
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Joined: Feb 2005
Posts: 1,615
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Member
Joined: Feb 2005
Posts: 1,615 |
Yes it is possible.
Read the System Coordinator guide for best choices under hunt groups.
You can have Auto Attendant answer lines and have an option in CCR to point to a hunt group as well.
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Set up Table with CCR.
Instead of a CCR MENU make it a CCR Transfer to extension.
Make the extension number the hunt group number.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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