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Joined: May 2007
Posts: 426
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OP
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Joined: May 2007
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replace an ip office basic and they wanted an analog phone thought no problem put it on the combo card in the anolog port can call out but when you intercom it goes to voicemail. Looked at the features and did a #01 to take off dnd didnt work. Anything else that could cause it?
Thanks
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
are you calling the correct extension number
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Joined: May 2007
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Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
How many digits and what extension
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Joined: May 2007
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3 digits 106 Start out at 100
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Joined: May 2004
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Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
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When you make a call from 106, do you get stutter dial tone? Plug a phone into all the other ports and make sure that there is no other port set up as 106.
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Joined: May 2007
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Will try that when calling another ext. shows 106
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Joined: May 2004
Posts: 1,663 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,663 Likes: 4 |
if it shows 106, then the wrong extension is on that port. plug phones into all the ports, and make sure what extension is on every port.
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Joined: May 2007
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Combo card starts at 100 to 105 and first analog port is 106 and 107 got fax machine on 107
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