Business Phone Systems

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#622941 08/23/18 04:23 PM
Joined: Jul 2012
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tday Offline OP
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When a call rings in it shows up as the DID that the customer called. After they answer then it shows the Callers information. Is there a way to have it show the Callers info instead of the DID while it is ringing?


Thanks in Advance
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tday #622983 08/24/18 09:16 PM
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I believe after 2 rings the CID gets passed to the PBX. I don't think there is any way to change that.

Rich

tday #623007 08/25/18 06:34 PM
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Do you have these COS options enabled: Trunk 811, 800, set 613, 502?

tday #623145 09/02/18 01:13 PM
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Don't enable COS option 800 on PRI!

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tday Offline OP
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Set COS option 613 was disabled but 502 was enabled. Trunk COS option 801 is enabled and 800 is disabled. I enabled 613 and will see what happens thanks!


Thanks in Advance

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