web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jan 2018
Posts: 21
Dave Me Offline OP
Member
OP Offline
Member
Joined: Jan 2018
Posts: 21
Caller leaves a voicemail and hangs up, but vm keeps recording and eventually times out several minutes later. In my area it is always mediacom as the service provider, when a customer has this issue.

Is there a general consensus of the solution to this problem? I've heard that having the cable company change the phone modem out, will fix this. Trying to convince them something is wrong with the phone modem is easier said than done.

But then I wondered if there needs to be a setting change in the phone system, "open loop detect timer", or call disconnect timer, which I have tried at one place and it didn't help.

This seems to be coming up more and more for me.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Dec 2005
Posts: 9,162
Likes: 8
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 9,162
Likes: 8
As noted in the topic found in the General forum, the provider isn't sending a positive disconnect when the calling party hangs up. Somehow, some way the provider will need to figure out what this feature is called and activate it in their equipment.


I Love FEATURE 00
Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
You can usually hear the line disconnect with a test set connected to the line.Sometimes is would be recorded in the voicemail if the PBX didn't hang up. It just sounds like would yo would think, some clicking sounds like the line dropped for half a second.



Moderated by  dexman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5