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Joined: Apr 2015
Posts: 5
Member
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OP
Member
Joined: Apr 2015
Posts: 5 |
I have an IPO 500V2 ver 9.1.4.0. It is equipped with 2 ds8 cards and 2 combo cards. Installed Spectrum SIP trunks. The issue is very high jitter, high packet loss (up to 50%) on the sip trunks.Users state no audio on several calls. When the IPO office is pinged, packet latency is 4-6ms, connect directly to either lan1/2. I believe that this issue is causing the high jitter/packet loss. Does or has anyone else seen this type of latency on the IPO500? Any ideas on correcting the issue?
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Spectrum SIP trunks are the problem. You need to work with them to resolve the issue.
I don't think Spectrum SIP is Avaya certified.
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Joined: May 2004
Posts: 1,663 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,663 Likes: 4 |
Here are the application notes. did you follow them? Since R11 is GA and Avaya supports n -1, you should upgrade to 10.1, which then gets us close for these app notes.
Is Charter coming directly to LAN2?
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Joined: May 2004
Posts: 1,663 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,663 Likes: 4 |
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