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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
End user wants AA to ans on 1st ring
Message to say : press 1for English
2 for. Xxxxxxxx
3. For. Xxxxxxxx
No problem so far.
Need to set up 3 virtual Mail Boxes for 1, 2, 3,
Then record messages in each one that allows 1 digest dial to another ext. each message will have 3 options of where to be transfred.
Help Please
Thanks
Ken
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Joined: May 2004
Posts: 1,661 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,661 Likes: 4 |
You would just create 3 additional AA menus.....
Dayy AA
1AA
2AA
3AA
Day AA
Thanks for calling please press 1 for English, 2 for XXXX and 3 for XXXX
1 Transfers to 1AA
2 transfers to 2AA
3 transfers to 3AA
!AA
Thanks for calling, press 1 for Bob, 2 for Jim, and 3 for Matt
1 transfers to X200, 2 transfers to x201, 3 transfers to x 202
Etc.
Or am i way off as its past bed time....
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Matt I think you got it.
Thanks very much
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Joined: May 2004
Posts: 1,661 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,661 Likes: 4 |
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Haven't gone back yet. Maybe Friday....
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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OP
Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Matt
Going there tomorrow. I will let you know.
Thanks again
Ken
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