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#624272 - 10/09/18 12:46 AM Do I need special software to add new extensions?  
Joined: Oct 2018
Posts: 1
JeffinAZ Offline
JeffinAZ  Offline

Joined: Oct 2018
Posts: 1
Phoenix, AZ
I am not trained at all at doing admin for phone systems but I am very good at researching and testing things.
I am an office assistant at a medium-sized non-profit and we have the Inter-Tel 8520 Phones and 1 admin 8560 phone.

This system was donated to us several years back and there is just 1 company left in AZ that even works on these systems that I could find.
We have about 8 stations set up now and I found about 20 unused 8520's in a closet and suggested that we put an extension in all the rooms we have for emergency/security reasons. I am totally comfortable figuring out how to wire the phone from the backend equipment but can I add this from the admin station or do I need to hook up a laptop to the backend stuff and have special software?
Thank you!

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#624279 - 10/09/18 03:56 AM Re: Do I need special software to add new extensions? [Re: JeffinAZ]  
Joined: May 2002
Posts: 3,783
hitechcomm Offline
Moderator-Avaya, Polycom
hitechcomm  Offline

Moderator-Avaya, Polycom

Joined: May 2002
Posts: 3,783
New York, NY
There are plenty of Mitel Dealers in your area to work on this. Give one of them a call.

#624599 - 10/24/18 06:01 PM Re: Do I need special software to add new extensions? [Re: JeffinAZ]  
Joined: Oct 2018
Posts: 3
Rider Offline
Rider  Offline

Joined: Oct 2018
Posts: 3
Detroit, MI
In fact Inter-Tel used to reside in AZ. You need session manager for admin purposes.

Moderated by  Stix1 

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