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#625772 - 11/28/18 05:49 PM Re: FXII No Communication Some Phones [Re: Professor Shadow]  
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tylan Offline
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tylan  Offline
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Originally Posted by Professor Shadow
😬

I think I've been making that face for the past few days. This is an odd one.

(Edit spelling)

Last edited by tylan; 11/28/18 05:58 PM.

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#625911 - 12/03/18 02:57 PM Re: FXII No Communication Some Phones [Re: tylan]  
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tylan Offline
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Installed the second new card last week on Thursday. So far so good. The goal is to make it past seven days, since the last new card took about six days to act wacky like the last one. I decided to put the new card into slot 1 and the known good card into slot 4. Mainly because slot 1 has more extensions, and failed faster when I was testing.

So, here we go...


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#625992 - 12/05/18 06:27 PM Re: FXII No Communication Some Phones [Re: tylan]  
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tylan Offline
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All stations still working fine on both cards. However, something is going on that is probably related to whatever the original problem was...

Several calls have been cut off in voicemail, and some issues getting into and/or checking VM.

The VM is on ports 15 & 16 on the LDS in slot 1. This is the 2nd new card.
Original problem card was in 3.
New card went into 3 and failed after 6 days.
Tried new card in 1 and moved 1 to 4. Card in 1 failed within minutes of booting
2nd new card installed in slot 1 - 5 or 6 days ago.

Not sure what to think now... CPU? Cabinet / backplane? Should I restore a backup before this all started some time ago?


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#625993 - 12/05/18 06:38 PM Re: FXII No Communication Some Phones [Re: tylan]  
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Professor Shadow Online content
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Did I read Backplane?

If you believe that it is a Software Corruption then if you default the system and reload the database you have a great chance of uploading the corruption. The best way is to sit with two computers and hand copy, screen-by-screen the database, from the suspect database to a clean version.

Been there, done that, got the T-shirt.


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#625994 - 12/05/18 06:53 PM Re: FXII No Communication Some Phones [Re: Professor Shadow]  
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tylan Offline
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Originally Posted by Professor Shadow
Did I read Backplane?

If you believe that it is a Software Corruption then if you default the system and reload the database you have a great chance of uploading the corruption. The best way is to sit with two computers and hand copy, screen-by-screen the database, from the suspect database to a clean version.

Been there, done that, got the T-shirt.



LOL you read correctly. I believe that was your opening comment here. I really have no idea what it could be.

As for the software I have backups that go back pretty far... Like several years. Starting from scratch wouldn't be that hard either. It's a simple system that should have been something like a DX-80, but I think this was installed prior to us selling that system. Dunno for sure.

I rebooted the the voicemail, ran a full scandisk (no errors), and powered it off / on. I doubt the cut off messages would be the VM at this point, but maybe it's unrelated (just thought I'd go through the motions).

I feel like this has the potential to bleed on until something major happens.


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#625995 - 12/05/18 07:29 PM Re: FXII No Communication Some Phones [Re: tylan]  
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A services board will also cause random issues. I'd see if the customer is a 5 day a week organization. If so I'd load a default database on Friday after close of business and see if it runs clean over the weekend. That would eliminate the database. You can save the database as a .dbr file and email it to me. I can look at it or load it in one of my test systems to debug/stress test.

Dave


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#626001 - 12/05/18 09:58 PM Re: FXII No Communication Some Phones [Re: RATHER BE FISHING]  
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tylan Offline
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Originally Posted by RATHER BE FISHING
A services board will also cause random issues. I'd see if the customer is a 5 day a week organization. If so I'd load a default database on Friday after close of business and see if it runs clean over the weekend. That would eliminate the database. You can save the database as a .dbr file and email it to me. I can look at it or load it in one of my test systems to debug/stress test.

Dave


It doesn't seem like that is long enough for the oddball issues to show. Or do you mean put one of the earlier "bad" LDS cards back in?


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