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Joined: Oct 2014
Posts: 15
Member
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OP
Member
Joined: Oct 2014
Posts: 15 |
I went from 10 phones at the remote location that were part of the paging group down to 3 and again during paging no traffic on port TCP/2944. The UDP traffic did drop down from the previous from around 600kbps to 200kbps(Shown below) I also set all phones to manual IPU mode set. So far no drops today. I'll let you know if there are any further issues. Thank you everyone for all your help  [img] https://ibb.co/CmRBQbP[/img]
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Joined: Jan 2010
Posts: 937 Likes: 2
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 2 |
The "broadcast" setting for the IPU should only be used for handsets connected to the LAN and remote handsets connected via a WAN or VPN should be set to "manual"
The TCP2944 is not used for any updating of handsets as this is done using FTP on TCP ports 20 and 21.
Hopefully reducing the amount of handsets in the page group will stop the peak usage of the bandwidth which was probably causing the handsets to disconnect and reconnect.
Let us know how it goes.
Regards
Carl
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Joined: Jan 2010
Posts: 937 Likes: 2
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 2 |
So I ran a test of 3 pages this morning and didn't see any significant TCP traffic even on port 2944. I did manage to capture significant UDP traffic (PORT 16XXX PORTS) during the paging. But it was less than 600 KBPS. I will be going over to the remote site make the changes from auto to manual on the IPT mode. [img] https://ibb.co/pn00bMj[/img] The UDP 16xxx ports will be the audio ports that you are seeing using the bandwidth during the page. If you do a Wireshark capture you will see the IP addresses that are using the TCP2944 and then sort it by size to narrow down what device is using more than the rest.
Regards
Carl
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Joined: Aug 2002
Posts: 4,925 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,925 Likes: 1 |
Mcflyster
You better send these guys a gift card or $$$ they have gone WAY BEYOND what the support this board normally supplies. Your are a smart cookie I can tell by your reply so you know what I'm talking about. Good support isnt cheap and cheap support isnt good.
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