Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
pagepac 6 plus n cisco gw
#626223 12/13/18 05:50 AM
Joined: Dec 2018
Posts: 3
Member
OP Offline
Member
Joined: Dec 2018
Posts: 3

Hi

I am attempting to assist a remote site get their paging system going as they switch over to a cisco phone system.

The site has a cisco 4331 router with a a FXO card installed. The paging system is a valcom pagepac 6 plus.

I was able to find a manual for the unit, however its not too clear. Does anyone have any experience with this?

My main question is: for paging purposes can the pagepac plus be connected via the FXO port?

If so, should it connect to J4 or J5?

I already have call manager and the gateway to deliver a call to the fxo port when the page code is dialed, and to send a '7' to the pagepac when a call hits the port. 7 is the all page code. And I currently have the fxo port plugged into J4 on the pagepac. This was performed by a tech we had visit the site to install the router cards. I don't have access to the site (without driving 8 hours) or I could just try moving the rj11 to J5.

I see the call hit the port via debug ccapi, however the call fails with a 'no circuit' error.

Any help anyone can give on the pagepac 6 plus would be much appreciated.

Thanks!

Cisco systems, cards, phones, software, manuals and repairs!
Re: pagepac 6 plus n cisco gw
wolf8963 #626229 12/13/18 05:13 PM
Joined: Dec 2018
Posts: 3
Member
OP Offline
Member
Joined: Dec 2018
Posts: 3
I can answer my own question - I had contacted Valcom previously and did not receive a reply. I did so again and this time got one. The unit will not support paging via FXO port. It has to be an FXS port... a bummer but good to finally have an answer

Re: pagepac 6 plus n cisco gw
wolf8963 #630442 06/13/19 03:01 AM
Joined: Dec 2018
Posts: 3
Member
OP Offline
Member
Joined: Dec 2018
Posts: 3
UPDATE!!! - I was given bad information! For the pagepac 6plus an FXO port MUST be used in Jack J5 - configured as loopstart - you can 'prefix 7' in the dial-peer if you always want to do an 'AllPage'

Re: pagepac 6 plus n cisco gw
wolf8963 #630444 06/13/19 03:32 AM
Joined: Dec 2007
Posts: 6,407
Admin
*****
Online Thinking
Admin
*****
Joined: Dec 2007
Posts: 6,407
See how helpful this Forum is? Thank you for posting your answer. You never know when someone may run into the same situation next week...next month....


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.trover.com/u/3193463644

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

Moderated by  5years&counting 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
sip inbound robo calls
by sentrex1 - 06/04/20 04:20 PM
CIXs, SIP trunks, centralized voicemail
by LarryH2 - 06/03/20 10:46 PM
Profile 2 SIP Trunks
by Coral Tech - 06/03/20 07:28 PM
MGI audio deteriorating
by Bushmills - 06/03/20 04:08 PM
TDE 200 Drop Calls
by chazrc - 06/03/20 04:02 PM
Who's Online Now
45 members (pvj, nortelvoip, Curlycord, Yoda, ChrisRR, dexman, Bob3470, hbiss, Silversam, hitechcomm, EV607797, RATHER BE FISHING, Bob-o, justbill, Carlos#1, Mercenary Roadie, mongo5150, newtecky, Touch Tone Tommy, MooreTel, sentrex1, JBean3329, nfcphoneman, Keyset6, jeffmoss26, Arthur P. Bloom, Professor Shadow, Bushmills, SSPhone, Daniel, dans, westerntelephone, KENB, Why Me!!!, Carl Navarro, Avidcomm, iatech3800, Memphisribs, seafort, KRRath, gelehu, ILE, Rok1215, metelcom, C5Z), 489 guests, and 48 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,742
Posts635,980
Members49,292
Most Online5,661
May 23rd, 2018
Today's Birthdays
charlotte, Harry Smith, Ritztech
Newest Members
swoodsNI, B. Endsley, Abner Dawes, Gringo, Jeffrey Cohen
49292 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 25
ChrisRR 11
Bob-o 8
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners