web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Apr 2009
Posts: 194
Member
OP Offline
Member
Joined: Apr 2009
Posts: 194
New customer wants external call forwarding on their system.
Is this possible on this KSU?


Telesystems technician
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Dec 2007
Posts: 6,799
Likes: 18
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,799
Likes: 18
As stated elsewhere:

Yes, it can be done.
Programming
1. In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.
2. If yes:
- In 1406-01: Call Forwarding Off-Premises (page 643), enter Yes.
- In 1406-02: Internal Call Forwarding (page 643), enter Yes.
- In 2111-09: Personal Speed Dial (page 734), enter Yes.
3. If no, in 1406-01: Call Forwarding Off-Premises (page 643) enter No.
1. If yes, in 3103-04: Tandem Calls (page 816) enter Yes.
2. If no, in 3103-04: Tandem Calls (page 816) enter No.
1. If yes, in 215x-Speed Dial (Personal) (page 775) enter Personal Speed Dial numbers for the extension.
- Off Premises Call Forwarding cannot use Intercom Speed Dial.
2. If no, skip this step.
Activating or Canceling Call Forwarding Off Premises
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To activate Call Forwarding:
1. Select the Call Forwarding options.
[Menu + Call Forward]
[Menu + Cfwd]
Alternately do one of the following:
• Press INTERCOM and dial *3.
• Press your Call Forwarding Feature Key.
2. Select or cancel a Call Forwarding Off Premises.
[Off-Premise]
[MORE + OFFP]
Select Call Forwarding Off Premises, then proceed to step 3 below.
• Alternately dial 3.
[None]
[MORE + MORE + None]
Select to cancel Call Forwarding.
• Alternately dial 0 or press CLEAR.
3. Do one of the following.
a. To select a Personal Speed Dial bin as your Off Premises Call Forwarding number:
[SPEED DIAL BIN]
[Bin]
Select the bin option.
When you see BIN#:
• Enter the Personal Speed Dial bin you want to use (701-720) + HOLD.
b. To store a new Off Premises Call Forwarding number:
• The system automatically stores this number in bin 720.
[NUMBER]
[Num]
Select the number option.
When you see LINE/GRP/ICM:
• Enter the line number (e.g., 1 for line 1) or Line Group number (e.g.,
90 for group 0) + HOLD.
• Following Speed Dial programming methods, enter the number you
want to store (up to 16 digits long) + HOLD.
- Press MUTE to store a Pause.
- Press FLASH to store a Flash.
- You cannot enter a name using this option.
If you see 720: IN USE OVERRIDE?
[YES]
[YES]
Select to override the existing entry and enter a
new number.
[NO]
[NO]
Select to cancel and back up to step 3.Activating or Canceling Call Forwarding Off Premises
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To activate Call Forwarding:
1. Select the Call Forwarding options.
[Menu + Call Forward]
[Menu + Cfwd]
Alternately do one of the following:
• Press INTERCOM and dial *3.
• Press your Call Forwarding Feature Key.
2. Select or cancel a Call Forwarding Off Premises.
[Off-Premise]
[MORE + OFFP]
Select Call Forwarding Off Premises, then proceed to step 3 below.
• Alternately dial 3.
[None]
[MORE + MORE + None]
Select to cancel Call Forwarding.
• Alternately dial 0 or press CLEAR.
3. Do one of the following.
a. To select a Personal Speed Dial bin as your Off Premises Call Forwarding number:
[SPEED DIAL BIN]
[Bin]
Select the bin option.
When you see BIN#:
• Enter the Personal Speed Dial bin you want to use (701-720) + HOLD.
b. To store a new Off Premises Call Forwarding number:
• The system automatically stores this number in bin 720.
[NUMBER]
[Num]
Select the number option.
When you see LINE/GRP/ICM:
• Enter the line number (e.g., 1 for line 1) or Line Group number (e.g.,
90 for group 0) + HOLD.
• Following Speed Dial programming methods, enter the number you
want to store (up to 16 digits long) + HOLD.
- Press MUTE to store a Pause.
- Press FLASH to store a Flash.
- You cannot enter a name using this option.
If you see 720: IN USE OVERRIDE?
[YES]
[YES]
Select to override the existing entry and enter a
new number.
[NO]
[NO]
Select to cancel and back up to step 3.
To view the currently enabled Off Premises Call Forwarding number (if any):
[VIEW]
[View]
Select to view the currently stored number.
• Press SPEAKER to exit the view mode.
4. Select the Call Forwarding mode.
[All]
[All]
Select forwarding all calls.
• Alternately dial 2.
[Line Only]
[Line]
Select forwarding outside calls only.
• Alternately dial 8.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Jul 2005
Posts: 146
Likes: 1
Member
Offline
Member
Joined: Jul 2005
Posts: 146
Likes: 1
Wow that was one helluva post.

Joined: Dec 2007
Posts: 6,799
Likes: 18
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,799
Likes: 18
Here to help.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,707 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
teleco 4
Who's Online Now
2 members (Toner, Touch Tone Tommy), 124 guests, and 241 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5