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#626922 - 01/22/19 08:45 PM Caller ID issue  
Joined: Apr 2003
Posts: 8
rafi69 Offline
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rafi69  Offline
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Joined: Apr 2003
Posts: 8
Ft. Wayne, IN.
Have a 48 Key phone on an ESI 50L with a Caller ID issue.
On an incoming call Caller Name display's with the number on the second display line.
The phone number disappears after 10 second but the caller name still displays.
I did notice at the right side of the display a "3" as indicating something on that second display line.

Any idea of what can cause this? It is only one phone with the problem.

Thanks

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#627297 - 02/09/19 04:45 PM Re: Caller ID issue [Re: rafi69]  
Joined: Nov 2004
Posts: 1,529
nonameyet Online content
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nonameyet  Online Content
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40 miles North of Phila
If this is still going on? have your tech check the wiring to this phone


I can see the light at the end of the tunnel..

Retirement 2019
#627329 - 02/11/19 01:33 PM Re: Caller ID issue [Re: nonameyet]  
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upstateny Online content
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upstateny  Online Content
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Albany, N.Y. USA
Originally Posted by nonameyet
If this is still going on? have your tech check the wiring to this phone



Wasn't there a problem at one point if the cable run was too short and it would mess up the display? It's been a while but that rings a bell.

#627330 - 02/11/19 04:13 PM Re: Caller ID issue [Re: upstateny]  
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oobie Offline
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Posts: 1,417
central pa
Originally Posted by upstateny
Originally Posted by nonameyet
If this is still going on? have your tech check the wiring to this phone



Wasn't there a problem at one point if the cable run was too short and it would mess up the display? It's been a while but that rings a bell.




Yes. We had a couple sites where we had to coil a 50'cable up to get the display to work.

#627335 - 02/11/19 09:57 PM Re: Caller ID issue [Re: rafi69]  
Joined: Apr 2013
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olflattop Offline
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olflattop  Offline
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Joined: Apr 2013
Posts: 8
Franklin, WI
I tend to make sure only 2 conductors going to these phones. I think the short loop length was an issue with the S-Class systems from awhile back, but haven't had that happen in quite some time. Swap phones around?


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