Phone Systems


Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Mitel SX50 GS PBX Trunks to LS POTS #627537 02/20/19 08:31 PM
Joined: Feb 2019
Posts: 6
N
Nil4260 Offline OP
Member
OP Offline
Member
N
Joined: Feb 2019
Posts: 6
Hi Everyone,

I just put an order in to ATT to change my ground start pbx trunk lines to loop start pots lines for our Mitel SX50 installed in 1994. I was reading on the forums and other websites how to change over the programming on the system and wanted to confirm the steps. I am a little confused how to get to register 2 so if someone could clarify that part. Previously I was told that I am using 4 trunks (573, 577, 579, and 580)

Here are the steps I think I need to do:
1. Hold Status
2. Enter password XXXX and let go of status
3. Enter 70
4. Enter the first trunk number I am using '573' push enter
5. Scroll over to register 2g and make this a '0' (my question is how do i get to '2g'. What is the difference between 1g and 2g? How do I scroll down to 2 and over to g?)
6. Push enter
6. Perform same steps for other 3 trunks.

If someone could confirm my above steps are exact that would be fantastic!

[per forum rules: "Do not post passwords."]

Last edited by Professor Shadow; 02/21/19 04:55 PM. Reason: Removed password
Mitel search for systems, cards, phones, software, manuals and repairs!
Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260] #627538 02/20/19 09:10 PM
Joined: May 2005
Posts: 981
W
westerntelephone Offline
Member
Offline
Member
W
Joined: May 2005
Posts: 981
The arrow keys on the console. To get to register 2 push "2" when you're at 573 register 1. Register 1 ,bit "g" is "Connect to Outgoing Trunk without Third Party". Not Register 2 bit "g" which is "Start Type" for each trunk.0=Loop, 1= Ground.

Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: westerntelephone] #627539 02/20/19 09:32 PM
Joined: Feb 2019
Posts: 6
N
Nil4260 Offline OP
Member
OP Offline
Member
N
Joined: Feb 2019
Posts: 6
Thanks western! So I want to change 2g correct?

Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260] #627541 02/20/19 09:35 PM
Joined: May 2005
Posts: 981
W
westerntelephone Offline
Member
Offline
Member
W
Joined: May 2005
Posts: 981
Register 2, bit g. Correct. Be sure to press "save"

Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260] #627542 02/20/19 09:38 PM
Joined: May 2005
Posts: 981
W
westerntelephone Offline
Member
Offline
Member
W
Joined: May 2005
Posts: 981
And change that battery on the software module with the power ON!!!

Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: westerntelephone] #627548 02/20/19 11:20 PM
Joined: Feb 2019
Posts: 6
N
Nil4260 Offline OP
Member
OP Offline
Member
N
Joined: Feb 2019
Posts: 6
What battery? Where is this module? Is this is a preventative maintenance item or will the system not work if I don't change the battery?

Any other items/issues to be aware of when changing from PBX trunks to Pots lines?

Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260] #627555 02/21/19 01:01 PM
Joined: May 2005
Posts: 981
W
westerntelephone Offline
Member
Offline
Member
W
Joined: May 2005
Posts: 981
With the cover off the phone system, you can see a software module attached to the right side of the chassis. There is a small battery on it. It needs to be replaced every few years. Couple of bucks. Do it with the power ON. If the battery is bad, when the power goes, you lose all programming in the switch!

Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: westerntelephone] #627560 02/21/19 05:07 PM
Joined: Feb 2019
Posts: 6
N
Nil4260 Offline OP
Member
OP Offline
Member
N
Joined: Feb 2019
Posts: 6
Awesome thanks!

Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260] #628398 03/21/19 06:32 PM
Joined: Feb 2019
Posts: 6
N
Nil4260 Offline OP
Member
OP Offline
Member
N
Joined: Feb 2019
Posts: 6
So ATT made the change and I performed the steps listed above but there is no dial tone on the sx50 console. Also if I make a call into the property from my cell phone nothing rings on the console. What should i check?

Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260] #628421 03/21/19 10:36 PM
Joined: May 2005
Posts: 981
W
westerntelephone Offline
Member
Offline
Member
W
Joined: May 2005
Posts: 981
Have you tested the lines to make sure there's dial tone? Test the direct trunk access *19 followed by the trunk # (*1973 etc.)

Page 1 of 2 1 2

Moderated by  DrPbx 

ShoutChat Box
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Most Recent 5 Post
IP office and remote IP phone
by High Mesa Communications - 11/13/19 12:26 AM
programming hunt groups on a DK424
by ALB300 - 11/12/19 10:01 PM
Avaya/Lucent MLS 12/18D
by Will H - 11/12/19 09:05 PM
Pri Issues
by Bushmills - 11/12/19 07:38 PM
Tesing TAPI on ESI with VIP7 Software
by bmsjeff - 11/11/19 07:42 PM
Who's Online Now
44 registered members (hitechcomm, Peter P., MooreTel, NTlayoff, Bull Tone, dans, vicbob, JBean3329, justbill, metelcom, Curlycord, Skunky, BobRobert, newtecky, RedBul, usedphones, pvj, nortelvoip, hbiss, pdxjim911, mbhydro, Professor Shadow, Coral Tech, dexman, Touch Tone Tommy, Mercenary Roadie, tripod.qc, RATHER BE FISHING, Yoda, jeffmoss26, High Mesa Communications, mreilly, Southernphoneman, lizhou, PortlandTech, Bob3470, BTS01, ALB300, Bushmills, 304Tech, seafort, mongo5150, Daniel, jknichols), 1,227 guests, and 689 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
bmsjeff, Reese Jacobs, lizhou, BangorUni, ThomasD
49172 Registered Users
Forum Statistics
Forums62
Topics93,027
Posts632,765
Members49,172
Most Online5,661
May 23rd, 2018
Today's Birthdays
Bob Proffitt, JADAMS251, Paul Griffiths
NEC DX-40 PKG $299
NEC DX-40 PKG $299
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters(30 Days)
dexman 25
RedBul 15
Daniel 11
POLYCOM SOUNDPOINT 10 Pack
FREE Voip Phone - Click Here!
50% OFF Most All Phones
FREE Voip Phone - Click Here!
RESPONSIVE WEBSITE DEVELOPMENT
Free Phone Repair Diagnostic
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2019
Trusted Partners
Sitemap