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Joined: Jul 2003
Posts: 1,231
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OP
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Joined: Jul 2003
Posts: 1,231 |
cy customer has a partner with 2 206 cards and a partner+ 4.1 processor. when they are on a call and a second call comes in both parties on existing call can hear a ring/buzz sound for the duration of each ring until someone answers the other call. it only happens on the phones on the first 206 card. i replaced that card and it still does the same thing. im thinking the processor. any ideas. thanks. dave
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
Seen this before, time for a new processor.
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Joined: Jul 2003
Posts: 1,231
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thats all i could think of. thanks for confirmation
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Joined: Feb 2005
Posts: 12,344 Likes: 3
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Joined: Feb 2005
Posts: 12,344 Likes: 3 |
That Partner Plus is an antique though a testament to the Partner system. Give them an ACS and a 308EC and they will be good for another 20 years.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jul 2003
Posts: 1,231
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Posts: 1,231 |
im trying to persuade them
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Joined: Feb 2005
Posts: 12,344 Likes: 3
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Joined: Feb 2005
Posts: 12,344 Likes: 3 |
So let the cheap SOBs live with the noise. You could leave a 206 but you are still going to have to replace the processor. How much more is an ACS R6 going to be? The R8 may even be cheaper.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Dec 2007
Posts: 6,800 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,800 Likes: 18 |
As per Amazon... R6R8As per eBay... R6R8Haven't checked Craigslist.
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Joined: Feb 2005
Posts: 12,344 Likes: 3
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Joined: Feb 2005
Posts: 12,344 Likes: 3 |
Maybe it's because I'm such a nice guy, but my supplier quoted me Partner Messaging R7s for less than the old Partner Mail VS R5. So I just assumed the processors would follow.
No matter though, you should have quoted your customer for at least the ACS R6 if this system is actually being used. That's the responsible thing to do. IMO the Partner II and Plus versions as well as the earlier ACS are just for collectors. You should never have had any conversation about what version is there and it's cost. All you need to say is "you want it fixed, here's my price". Anything more opens the door for nickle and dime-ing.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Dec 2007
Posts: 6,800 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
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You should never have had any conversation about what version is there and it's cost. All you need to say is "you want it fixed, here's my price". Anything more opens the door for nickle and dime-ing. -Hal 
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Joined: Jun 2001
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