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Joined: May 2007
Posts: 17
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Joined: May 2007
Posts: 17
Last night I upgraded one of our offices from 4.3 to 5.118 (I know, I've moved into the 18th century) in order to use an OS2 VM with STAR capabilities.

The system upgrade went very well and no problems. Today I tried to setup Message Notifications to my cell phone. I set everything up and then left a message. The system called my cell phone but hangs up after one ring. I'm not able to find any reason for this? The loan thread I found on here that discussed it ended by the user saying he would tell his end users to know that it will call once and hang up. That isn't an option for me. smile

Axxess 5.118 DB programming with an OS2 Axxessory Talk.

Trunk Group 9201 has my message notification programmed for outgoing access

My Cascade Levels are programmed thusly:
Enable Notification: YES
Call Progress Detection: YES (I've also tried with NO)
Notification Type: Personal Number
Notification Destination: CO
Notification Number: 8283XXX (it rings once)
Outgoing Access: 9201

the other fields are # / blank

Any ideas about this would be great!


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Rolm Mod 50
Rolm Mod 10
Inter-Tel Axxess 4.X - 6.X
3Com NBX
Obviously, working with these systems makes me a little crazy smile
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Joined: Sep 2007
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Look under VoiceMail/Timers and Limits/Notification No Answer Detection.

I have seen some that have been set to 1 or 2 rings and the hang up is the result.

Worth a shot.

I also believe that 5.2F2 could be loaded up to your CPU without a new for a new PAL chip. Had a lot of bug fixes over 5.118/9 if I remember correctly. Circa 1999/2000.

Joined: May 2007
Posts: 17
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OP Offline
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Joined: May 2007
Posts: 17
Thanks for the tip. The No Answer Detection was set to 4 rings.

I would have to get the BIN file for the 5.2F2. I only have the DB programming and the Axxessory Talk upgrade disks.


--------------------
Rolm Mod 50
Rolm Mod 10
Inter-Tel Axxess 4.X - 6.X
3Com NBX
Obviously, working with these systems makes me a little crazy smile

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