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#627937 03/04/19 12:50 PM
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Hi,

Newbie to Panasonic here. is it possible to program a key (using the Web maintenance console) on a KX-NT680 that can pick up incoming group calls?

3 phones ring at front office and back office want a key to pick up calls.

Thanks

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The KX-NT680 is a phone not a system. What type of system is it? How do the lines ring at the 3 phones? It might(??) be relevant as to the type of lines.


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yeah, sorry, its a NS700 system on SIP lines. calls come into a group with 3 users in the front of office. 2 user in the back office want the facility to press a button to pick up a ringing group call?

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*40 always works, but you get the ringing phone from anywhere. In the Call Features manual, it lists the procedure for assigning DSS buttons to Group Monitor in 4.1.8

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One touch button with *40 plus user group 01 02 etc

Put extensions into user group so only they get picked up


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