Phone Systems


Previous Thread
Next Thread
Print Thread
Rate This Thread
#628108 - 03/12/19 05:35 PM Elevator Line Emergency Ringdown to PhDN  
Joined: Mar 2019
Posts: 2
jsymonds Offline
Member
jsymonds  Offline
Member

Joined: Mar 2019
Posts: 2
Grand Rapids, MI
We have three elevators in our building and our facilities manager wants to start using a new monitoring service. The elevator lines were set up before I got here, but from doing some digging in the CIX here is what is happening. The DN's are set up with emergency ring down enabled with a destination to a PhDN. When you call that PhDN you get the monitoring service. What I can't find is where I program the PhDN to ring to a different number. The PhDN has no owner, VM ID Code, or any other parameters filled in. Any ideas would help! Thanks!

Google Telephone Equipment Search
#628109 - 03/12/19 06:48 PM Re: Elevator Line Emergency Ringdown to PhDN [Re: jsymonds]  
Joined: Jun 2005
Posts: 2,492
newtecky Online content
Member
newtecky  Online Content

Member

Joined: Jun 2005
Posts: 2,492
Irvine, CA US
I would guess that if you dialed that PhDN internal from another extension it will dial out to that external number. I would assume that someone setup call forwarding on that PhDN.
In a typical setup you would see Phantom DNs on a button on a phone (such as a reception phone) with the extension assigned as the owner, and call forwarding setup externally. This uses a button and leaves that phone always showing CF-External on the display.
In the past I tried to do this without an owner assigned to the PhDN setting the destination using remote CF All code #6012, but I was not able to get that working.

You could try setting up a new PhDN and using Remote call forwarding code #6012 to set a call forward destination and see it that works. I would try using a new Phantom as a test before changing the call forward destination on the working Phantom DN.

#628110 - 03/12/19 07:34 PM Re: Elevator Line Emergency Ringdown to PhDN [Re: newtecky]  
Joined: Mar 2019
Posts: 2
jsymonds Offline
Member
jsymonds  Offline
Member

Joined: Mar 2019
Posts: 2
Grand Rapids, MI
Great idea. I was thinking that may have been how it got set up, I'll give that a shot. Thanks for your help!


Moderated by  Carlos#1, phonemeister 

Refurbished Phones & Equipment Search
Shout Box
FREE DESI Labeling System Software!
FREE DESI Labeling Software - Click Here!
Most Recent 5 Post
Sx 200 port locked up
by teleco. 05/20/19 12:36 AM
Mass Notification
by Yoda. 05/19/19 11:47 PM
1a2 buzzer with volume control
by Greg Ercolano. 05/19/19 02:23 AM
CIX 40 Caller History Triple Entry
by BenPCS. 05/17/19 08:49 PM
Who's Online Now
31 registered members (dexman, ChrisRR, justbill, pvj, Mercenary Roadie, Carl Navarro, nortelvoip, hbiss, Professor Shadow, newtecky, Touch Tone Tommy, jsaad, Carlos#1, Yoda, BobRobert, juno, teleco, morephones, jeffmoss26, gelehu, OLD TECH, nonameyet, Tip&Ring, OBT, Bob3470, bcstechs, royb, Arthur P. Bloom, michaelg, Martin62, JBean3329), 268 guests, and 623 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
rcramden, thegreyghost, tammytistle, Mike-no7rf, Greg Forsythe
49020 Registered Users
Forum Statistics
Forums62
Topics92,446
Posts628,942
Members49,021
Most Online5,661
May 23rd, 2018
Today's Birthdays
rfmedicine, tinwhisker, weemon
Top Posters(30 Days)
dexman 36
C5Z 21
etdiego 12
ChrisRR 11
dans 10
RESPONSIVE WEBSITE DEVELOPMENT
Free Phone Repair Diagnostic
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2019
Trusted Partners
Sitemap