Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Mar 2019
Posts: 2
SamK Offline OP
Member
OP Offline
Member
Joined: Mar 2019
Posts: 2
Hello, we have a Vodavi Starplus STS system at one of our locations. I'm hoping someone can point me in the right direction as I'm trying to figure out the following:

We have a subdivision in our company that needs to make outbound calls with a different CallerID. Several extensions are current set up with way, we are looking to add another one to whatever is making that feature work on the first few lines. I'm not sure what am I overlooking but I cannot seem to find a method for doing this in the programming and ops manual. If you can point me to the right terminology to find the info myself, or directly to some documentation, or even if someone is able to write out the procedure anything at this point would be greatly appreciated! Thanks in advance!

Atcom VoIP Demo
VoIP Demo
Joined: Dec 2007
Posts: 6,750
Likes: 10
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,750
Likes: 10
Could be any of the following:

  • CO Line Class of Service
  • Station Class of Service
  • CO Line Groups
  • And various system timers


The best you can do is record the system database on programming tables found in the manual Section D. Such as found here.

What you are attempting to do is something telephone technicians pay good money for training.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Mar 2019
Posts: 2
SamK Offline OP
Member
OP Offline
Member
Joined: Mar 2019
Posts: 2
Thanks! Looks like it was the value stored in Station Day/Night Class of Service that is what was setting the outbound DID in this case. It took me far longer to figure out that the actual phone I was using couldn't do admin programming even though the station had been authorized!

I've only had so much experience tinkering with various PBX systems over the years, my real experience is in VoIP systems, so I do appreciate you sharing a bit of your knowledge with me! Lead me right where I needed to be smile


Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,832
Posts636,788
Members49,649
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
AWhite, jnimmick, MarkTPN
Newest Members
Lazlo, devben, bubblegum, Carl Arnold, Marjan Shaw
49,649 Registered Users
Top Posters(30 Days)
ramo 13
pvj 11
Toner 9
Who's Online Now
0 members (), 43 guests, and 34 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5