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Joined: Sep 2003
Posts: 129
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OP
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Joined: Sep 2003
Posts: 129 |
If anyone can help me with this, I would be Gratful. Is there a code that I can use to find the software version on the operator phone or an easier way the customer can find it and relay it to me over the phone, other then pulling the cpu card, so I can be prepared with the correct version?
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Joined: Dec 2002
Posts: 9,423 Likes: 1
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Joined: Dec 2002
Posts: 9,423 Likes: 1 |
I don't know of a way to do it from the phone, but someone may know if it's possible...what I have done in the past is connect a computer with hyperterminal, using the Axxess cable, to the CPU card and power the system off and back on. It will tell you the version of the software.
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: Jun 2002
Posts: 258
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Joined: Jun 2002
Posts: 258 |
Dial 9900 from admin phone then 9928
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Joined: Mar 2005
Posts: 588
Moderator-Mobil Phones, Computers
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Moderator-Mobil Phones, Computers
Joined: Mar 2005
Posts: 588 |
Pulling the CPU card is not going to tell you what software version is running. You can do the diagnostics code 9900 but only from an admin phone. When you connect to the system to program, Session Manager will tell you the system version if you havent chosen the correct one to program with. If your an Intertel dealer then download the all in one cd which includes all of these in one download and installation file. Then download 10 and 11 and you'll be pretty much set as far as programmoing goes.
Axxess v5.119
Axxess/Eclipse v5.2F2
Axxess/Eclipse v5.354
Axxess/Eclipse v6.009-1
Axxess/Eclipse v7.007
Axxess v8.004
Axxess v8.100
Axxess v8.201
Axxess v8.224
Axxess v8.233
Axxess v9.007
Axxess v9.100
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