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#627194 - 02/05/19 10:56 PM SX-200 ICP ver 5.0.2.14 Caller ID problem  
Joined: Oct 2010
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Craig A. Ahrens Offline
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Craig A. Ahrens  Offline
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Posts: 100
Sioux Falls, South Dakota
on superset 420's and 5312, 5330 & 5340 phones I'm getting the Caller ID name only. If I turn off COS option 503 then the number shows. Shouldn't both the name and the number show in the display?

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#627506 - 02/19/19 08:56 PM Re: SX-200 ICP ver 5.0.2.14 Caller ID problem [Re: Craig A. Ahrens]  
Joined: May 2005
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westerntelephone Online content
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westerntelephone  Online Content
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Idaho Falls, Idaho USA
COS option 273 on? 509 on?

#627705 - 02/25/19 11:36 PM Re: SX-200 ICP ver 5.0.2.14 Caller ID problem [Re: Craig A. Ahrens]  
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Craig A. Ahrens Offline
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Craig A. Ahrens  Offline
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Joined: Oct 2010
Posts: 100
Sioux Falls, South Dakota
OK, I turned both of those COS options on and still only get the phone number when the call is answered. This on a 5340 phone. The phone shows the voicemail auto attendant port that the call is coming from while the phone is ringing.

#627731 - 02/26/19 05:50 PM Re: SX-200 ICP ver 5.0.2.14 Caller ID problem [Re: Craig A. Ahrens]  
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westerntelephone Online content
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westerntelephone  Online Content
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Idaho Falls, Idaho USA
What type trunks?

#629016 - 04/10/19 09:30 PM Re: SX-200 ICP ver 5.0.2.14 Caller ID problem [Re: Craig A. Ahrens]  
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Craig A. Ahrens Offline
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Craig A. Ahrens  Offline
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Joined: Oct 2010
Posts: 100
Sioux Falls, South Dakota
Loop start trunks.

#629045 - 04/12/19 01:03 PM Re: SX-200 ICP ver 5.0.2.14 Caller ID problem [Re: Craig A. Ahrens]  
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westerntelephone Online content
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westerntelephone  Online Content
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Posts: 975
Idaho Falls, Idaho USA
"I'm getting the Caller ID name only." "OK, I turned both of those COS options on and still only get the phone number when the call is answered." So which is it?


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