web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 2 of 2 1 2
Joined: Sep 2008
Posts: 392
Member
Offline
Member
Joined: Sep 2008
Posts: 392
The cable to the modem has to be a null and the Baud for the serial ports need to be set to 9600.

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Nov 2001
Posts: 461
Likes: 1
teleco Offline OP
Member
OP Offline
Member
Joined: Nov 2001
Posts: 461
Likes: 1
Yes I have, enough to get me in trouble. Is there a doc that shows the pin outs? My old laptop and cables got ripped, I'm on site, dialing into the modem to connect, I am connecting to the switch but not able to bring up the menu.

Joined: May 2005
Posts: 1,006
Member
Offline
Member
Joined: May 2005
Posts: 1,006
If you're on-site, why not just use the console to program? How are you connecting to the switch through the modem if you're not using a PC?

Joined: May 2005
Posts: 1,006
Member
Offline
Member
Joined: May 2005
Posts: 1,006
The cable to the modem has to be a null and the Baud for the serial ports need to be set to 9600.

No, the cable from the switch to the modem is straight through. 2-2, 3-3, 5-7. The cable to program the modem is a null modem cable.

Joined: Nov 2001
Posts: 461
Likes: 1
teleco Offline OP
Member
OP Offline
Member
Joined: Nov 2001
Posts: 461
Likes: 1
I finally got in. Now that I am I don't understand the device interconnection table entry. Also what are the ranges for index numbers in form 31? Thanks..

Joined: May 2005
Posts: 1,006
Member
Offline
Member
Joined: May 2005
Posts: 1,006
Going to "Review" in form 31 will show you devices.

Joined: Nov 2001
Posts: 461
Likes: 1
teleco Offline OP
Member
OP Offline
Member
Joined: Nov 2001
Posts: 461
Likes: 1
I"m sorry but I don"t understand what to do with form 30. Under review I see 01 sta/sets ,02 console, 03 loopstart, and a bunch of undefined. I have all he other forms programmed. How do I call forward a station to a speed dial bin?

Joined: May 2005
Posts: 1,006
Member
Offline
Member
Joined: May 2005
Posts: 1,006
So form 30 just allows or disallows different connections between devices.
01-Stations/Sets
02-Console
03-Loop Start Trunks
04-Ground start trunks
05-DID/Tie Trunks
06-E&M Trunks
Its's a grid. Where 1 intersects 2 there should be an * asterisk. There should be asterisks from 01- all the way across. That just means Stations can connect to anything. But that's not important. Only 1 through 6, 2 through 6, 3 through 6, 4 through 6, 5 through 6, 6 through 6. All intersecting points should have an asterisk *. That's important to allow trunks to connect to each other on a call transferred off-site.
Now, assign in form 31, a speed dial bin with the number in the bin. Let's just use speed dial bin 20 as an example. Chose insert, 20, the speed call, then enter the number in the number field, including the "9".
Go to form 09 and choose your extension you want to be forwarding off-site. Choose "more", review, Call Fwd. Enter always, speed dial 20. Should work if you have already allowed trunk to trunk transfer and abbreviated dial access to all pertinent classes of services for trunks, console, and stations. Good Luck!

Joined: Nov 2001
Posts: 461
Likes: 1
teleco Offline OP
Member
OP Offline
Member
Joined: Nov 2001
Posts: 461
Likes: 1
Thanks you so much, westerntelephone, for your patience. Finally got it to work.

Joined: May 2005
Posts: 1,006
Member
Offline
Member
Joined: May 2005
Posts: 1,006
Good to hear!!!

Page 2 of 2 1 2

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,100 Shoretel
187,712 CTX100 install
186,800 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
teleco 4
Who's Online Now
0 members (), 140 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5