Phone Systems

AtcomCloud Online Store
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Aug 2005
Posts: 908
Member
OP Offline
Member
Joined: Aug 2005
Posts: 908
I have received two files to add Spanish prompts to our Axxess V10. One is the license. The other the prompts. Uploading the license is easy. What I don't know is how to import the prompts. Can anyone help?

Atcom VoIP Demo
VoIP Demo
Joined: Aug 2009
Posts: 41
Member
Offline
Member
Joined: Aug 2009
Posts: 41
What type of Voice Mail do you have? VPU, EM, EVMC?


[Linked Image from wattstech.com]
Joined: Aug 2005
Posts: 908
Member
OP Offline
Member
Joined: Aug 2005
Posts: 908
VPU. It appears that I would load the license and then run the "Spanish" application on VPU. Mitel keeps promising to have a tech call me, but it has been a few days now with no call.

Will I have to restart VPU after adding the prompts? That would mean an after hours install.

Joined: Aug 2009
Posts: 41
Member
Offline
Member
Joined: Aug 2009
Posts: 41
For installing the prompts all you have to do is to run the software on the VPU. There should be these files:
spanish10.000.exe
spanish10.000.W2
spnaish10.000.W3
spanish10.000.W4

Just run the exe file. That should be it.


[Linked Image from wattstech.com]
Joined: Aug 2009
Posts: 41
Member
Offline
Member
Joined: Aug 2009
Posts: 41
P.S. Always assume that a reboot will be necessary when you are adding software to the VPU. SO you might want to do this after hours.


[Linked Image from wattstech.com]
Joined: Aug 2005
Posts: 908
Member
OP Offline
Member
Joined: Aug 2005
Posts: 908
It took a week, but Mitel finally had a tech call me.
1. Stop Avdap
2. Backup Avdap
3. Upload license
4. Run executable (contains the files listed above)
5. Restart Avdap

It sounds too simple. Something will probably go wrong. smile


Moderated by  Stix1 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,682
Posts636,154
Members49,603
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
sandi ann
Newest Members
Motel6Guy, JustAGuy, Dialtony, FatherLot, RFarrarMD
49,603 Registered Users
Top Posters(30 Days)
Toner 11
Yoda 9
dexman 6
Who's Online Now
5 members (NateBates, Motel6Guy, Toner, Professor Shadow, newtecky), 49 guests, and 53 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Best VoIP Phones | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5