|
Joined: Oct 2006
Posts: 1,384 Likes: 6
Member
|
OP
Member
Joined: Oct 2006
Posts: 1,384 Likes: 6 |
SV9100 - R7 with POTS lines and digital phones.
When a caller is on hold, they can hear a page. Well enough to tell exactly what was said. It happened to me when I tried it after the initial report. I have not tried all of the trunks to see how many are affected. Anyone have this happen before?
Thanks. Jim
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Sep 2004
Posts: 4,194 Likes: 2
Member
|
Member
Joined: Sep 2004
Posts: 4,194 Likes: 2 |
Ok, how are you paging? Through a trunk port, digital interface module or off page port on CPU? Welcome to analog trunks....
|
|
|
|
Joined: Oct 2006
Posts: 1,384 Likes: 6
Member
|
OP
Member
Joined: Oct 2006
Posts: 1,384 Likes: 6 |
I'm using the page port on the GCD-CP10 card, going to a PGD(2) in order to use two page zones. I tried zone 1 this morning, and just tried zone 2 now. Zone 1 - I hear page while on hold. Zone 2 - I do not hear the page. Both zones - during the page, the MOH gets real fuzzy. I've noticed this for a long time. I always thought it was a poor signal from their receiver.
Perhaps it's something with PGD(2)?
Thanks. Jim
|
|
|
|
Joined: Sep 2004
Posts: 4,194 Likes: 2
Member
|
Member
Joined: Sep 2004
Posts: 4,194 Likes: 2 |
From what you stated other way around. You are getting it on your CPU. Put both zones on the PGD. You shouldn't be paging off the CPU anyhow. YA the book says you can but the PGD is way better.
|
|
|
|
Joined: Oct 2006
Posts: 1,384 Likes: 6
Member
|
OP
Member
Joined: Oct 2006
Posts: 1,384 Likes: 6 |
Yah, it's been a while since I did this one. Both zones are on the PGD. So the common point is the cpu. I wonder if other digital extensions hear the page if they happen to be on a call during a page? Do you think moving the PGD to a different digital port (different card) would help? I'll go on-site next week and check it out further.
|
|
|
|
Joined: Sep 2004
Posts: 4,194 Likes: 2
Member
|
Member
Joined: Sep 2004
Posts: 4,194 Likes: 2 |
Two things.
10-21-04 SET the hardware to MOH/BGM
31-04 Set the CPU zone to 0 or another you aren't using.
|
|
|
Forums84
Topics94,262
Posts638,697
Members49,757
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
140
guests, and
24
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|