|
|
Joined: Nov 2001
Posts: 464 Likes: 1
Member
|
OP
Member
Joined: Nov 2001
Posts: 464 Likes: 1 |
I have a extension port that is constant off hook. I've reset the switch and it is still off hook. I tried to move/.delete it to a spare port but I can't because its in uses. Any suggestions on how I can move it in programming? Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Aug 2002
Posts: 1,070 Likes: 1
Member
|
Member
Joined: Aug 2002
Posts: 1,070 Likes: 1 |
first I would pull the cross connect to the phone jack to see if the port goes idle. You can view status in the maintenance window. if it goes idle then you can move it in programming. If that doesn't work, pull the card out from the cabinet and then move the extension.
Last edited by jsaad; 05/19/19 09:46 PM.
|
|
|
|
Joined: Nov 2001
Posts: 464 Likes: 1
Member
|
OP
Member
Joined: Nov 2001
Posts: 464 Likes: 1 |
Can the card be pulled and inserted hot?
|
|
|
|
Joined: Aug 2002
Posts: 1,070 Likes: 1
Member
|
Member
Joined: Aug 2002
Posts: 1,070 Likes: 1 |
|
|
|
|
Joined: Nov 2001
Posts: 464 Likes: 1
Member
|
OP
Member
Joined: Nov 2001
Posts: 464 Likes: 1 |
All set. Thanks for the help.
|
|
|
Forums84
Topics94,284
Posts638,771
Members49,765
|
Most Online5,661 May 23rd, 2018
|
|
|
|
|