Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Aug 2006
Posts: 23
Fosnut Offline OP
Member
OP Offline
Member
Joined: Aug 2006
Posts: 23
I've got a 4 chassis SV8100 (Ver 11.0) that has approximately 11 phones that ring all the time. They are on two different cards in chassis 4 (slot 1 & 2). They all have multiple unique CAP keys and are programmed to ring using a VE whcih is the zero out from the UM8000. The VE ringing is correct on all the phones. The phones are not members of any IRG. Only these phones are ringing. A system reset will stop the ringing for a day or two before it starts again. I have not reloaded the DB yet or reloaded a previous DB. Has anyone experienced this before?

Atcom VoIP Demo
VoIP Demo
Joined: Sep 2004
Posts: 4,141
Likes: 2
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,141
Likes: 2
Analog or digital phone service? Are these trunk calls ringing in? Check to see if the VM has been hacked.

Joined: Aug 2006
Posts: 23
Fosnut Offline OP
Member
OP Offline
Member
Joined: Aug 2006
Posts: 23
Digital phones. Analog trunks. The phones ring but can't be answered, like it's a phantom call/ringing. They can answer a real call.

Joined: Sep 2004
Posts: 4,141
Likes: 2
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,141
Likes: 2
Carrier disconnect on your analog lines is likely not working. In your auto attendant make it so if the end person does not make a decision to hang up the call.

Joined: Aug 2006
Posts: 23
Fosnut Offline OP
Member
OP Offline
Member
Joined: Aug 2006
Posts: 23
It is now. I changed it to Hang up after Day/Night greeting. I'll have to test it to verify. I was looking in the VMail but that hadn't crossed my mind yet. I hope that was it. Thank you!


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,881
Posts637,017
Members49,673
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
ArturAIM, Crowtalks, gfcor, scottvin
Newest Members
APInc, m1cashman, jonnycom, XJR9000, BitBang
49,673 Registered Users
Top Posters(30 Days)
Toner 14
jsaad 8
teleco 6
dexman 5
Shahza 4
Who's Online Now
1 members (Nate Ronning), 46 guests, and 12 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5