atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems IP5132-SD setup

Thanks for the reply.
msohrt. what do you mean by "initializing the set back"? the steps on that link are the once I have used in the past. my problem is that I cant get into the admin area (3+6+9+hold). The phone as soon as it boots up shows "Trying LAN". Once I can get into the admin part I know how to setup the IP the IPU card etc. I just dont know if there is away to get it out of that mode.

newtecky. I have setup few phone like this and this is the 1st one that does it. All cables are in the right spot.
I tried right after rebooting (no look), before it went to "trying LAN" (no luck). I think this is a hardware issue.

Are you using power adapter or POE? I'm the same as all of the others handset cord plugged into the headset jack or maybe bad hardware. Is the phone used? Maybe has a static IP set and static ipu set. I don't think you said what you were connection this to as far as a system goes, CIX or IPedge?

Hi Herman,

If you are unable to get into handset programming mode with the handset on hook and plugged into the correct port then the phone must be faulty or firmware incorrectly loaded.

The other thing you could try is the IPT Recovery Procedure.
Symptom of failure of IPT2000 series phone is the IPT2000 LCD screen shows blank while upgrading the firmware. The LED on IPT2000 phone is blinking RED and 3+6+9+Hold is not possible.

I have a copy of the procedure and the files needed to do the recovery.
Please PM me with your contact details.