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#629845 - 05/15/19 11:37 AM ESI 200 with Windstream SIP  
Joined: May 2019
Posts: 2
Ed Sweet Offline
Member
Ed Sweet  Offline
Member

Joined: May 2019
Posts: 2
Kentucky
I have an ESI 200 system with SIP 8 card installed. Here is the problem I am having, I am unable to make any outgoing calls, I get a dial tone but no action after dialing a number. I am able to receive calls on my DID numbers with no issues. Also the SIP provider says they are not receiving anything on there side being sent from the phone system. Any help would be greatly appreciated been working on this for about three weeks now.

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#630428 - 06/12/19 04:28 PM Re: ESI 200 with Windstream SIP [Re: Ed Sweet]  
Joined: May 2019
Posts: 2
Ed Sweet Offline
Member
Ed Sweet  Offline
Member

Joined: May 2019
Posts: 2
Kentucky
I got it working, but is dropping outgoing voice during a call but not all the time. Had anyone experienced this issue?

#630431 - 06/12/19 06:54 PM Re: ESI 200 with Windstream SIP [Re: Ed Sweet]  
Joined: Aug 2002
Posts: 2,587
upstateny Online content
Moderator-ESI, Shoretel
upstateny  Online Content
Moderator-ESI, Shoretel
***

Joined: Aug 2002
Posts: 2,587
Albany, N.Y. USA
What does ESI Tech Support say? If it was me I would get my SIP trunks through them just to avoid any finger pointing.


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