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Feature *1 reboots cics everytime #632170 08/24/19 06:28 PM
Joined: Oct 2015
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mikemasson123 Offline OP
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Feature *1 reboots cics everytime

Any one have any thoughts on this?
I don't have the software version offhand.

Nortel Equipment and Telephones
Re: Feature *1 reboots cics everytime [Re: mikemasson123] #632172 08/24/19 07:42 PM
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Professor Shadow Online Sleepy
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Just curious...

M7100 & M7100N only:

If you are on a call press hold to hold or press Rls to clear.
Press Feature *1.
Dial the external number.
Press Hold to store the number.
Label the new key.

ll telephones except M7100 & M7100N

If you are on a call press hold to hold or press Rls to clear.
Press Feature *1.
Press a memory key.
Dial the external number.
Press OK to store the number.
Label the new key.

Note: You cannot program autodial on memory keys assigned as Handsfree/Mute, intercom or line keys.

Does any of this help?


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Re: Feature *1 reboots cics everytime [Re: mikemasson123] #632173 08/24/19 07:43 PM
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Yoda Online Content
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Strange.
Check all the keys to see if any are stuck down. Some weird key combo?

Jim

Re: Feature *1 reboots cics everytime [Re: mikemasson123] #632190 08/25/19 01:28 PM
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mikemasson123 Offline OP
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No keys stuck. It does this shutdown/reeboot from any set.
Sooooo weird. Im thinking a software problem. if no one has ever heard of this trouble before.

Re: Feature *1 reboots cics everytime [Re: mikemasson123] #632191 08/25/19 02:15 PM
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Curlycord Online Content
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Sounds like corruption, try a Startup and re-program (or restore from a backup) to clear bugs.


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Re: Feature *1 reboots cics everytime [Re: mikemasson123] #632480 09/03/19 10:22 PM
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Curlycord Online Content
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Mike do you have an update yet?

Thanks


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Re: Feature *1 reboots cics everytime [Re: mikemasson123] #633124 10/03/19 10:20 PM
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mikemasson123 Offline OP
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No update. Customer did not want to Startup. Must be some kind of corruption.
Thanks

Re: Feature *1 reboots cics everytime [Re: mikemasson123] #633147 10/04/19 08:39 PM
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Curlycord Online Content
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That is a good update, now we know something.

Thanks!


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