Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
NEC Aspire Voicemail issue
#633774 11/14/19 07:05 PM
Joined: Oct 2019
Posts: 3
jc7001 Offline OP
Member
OP Offline
Member
Joined: Oct 2019
Posts: 3
Hello,

I have reporting a weird issue w/ their voice mailbox on an Aspire system.

According to the site, they listen to their new voicemails, clear them, and delete them.

Later on in the day, or the next day, they receive the alert for new pending voicemail - but they're the previous messages they already deleted.

This just started to occur and it's becoming more consistent.

So far, we set date/time correct and rebooted system.

Has anyone seen anything like this before? Any other settings I could check?

Any help offered, would be a good start, as I'm not familiar w/ NEC.

Thanks,

EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: NEC Aspire Voicemail issue
jc7001 #633775 11/14/19 07:15 PM
Joined: Sep 2004
Posts: 3,936
Member
*****
Online Content
Member
*****
Joined: Sep 2004
Posts: 3,936
It's failing. One day it's going to stop...quite soon I would think. Consider being pro-active and replacing the system ASAP. Aspire is old and anything secondary market will be old as well. There is no support from NEC on the system as well. NEC's are great but every system has a life span.

Re: NEC Aspire Voicemail issue
Coral Tech #633778 11/14/19 08:46 PM
Joined: Oct 2019
Posts: 3
jc7001 Offline OP
Member
OP Offline
Member
Joined: Oct 2019
Posts: 3
Thanks for the reply Coral Tech!

Is voicemail for these systems usually integrated in the telephone card and not in a dedicated voicemail card? I checked via the web GUI and all I noticed were green telephone cards and trunk cards.

Is there anyway this could be caused by user-error such as retrieving messages from deleted messages, etc?

I understand what you're saying about the system being old and parts availability, etc. The obvious solution is to replace. I just want to make sure this is not caused by something simple... although it sounds like that's not the case.




Re: NEC Aspire Voicemail issue
jc7001 #633779 11/14/19 08:52 PM
Joined: Mar 2005
Posts: 2,892
Likes: 1
Admin
***
Offline
Admin
***
Joined: Mar 2005
Posts: 2,892
Likes: 1
Hello JC,

We at usedphones.com have all of the NEC Aspire systems, phones, cards and Voice Mails in stock, and we can sell you whatever part you need to fix the Aspire sytem!

You can email us or go to our website and place an order, usedphones.com or [email protected]

Thank you,

Mike Schmidt


Moderated by  DrPbx, ttech 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
2199 Lithium battery
by brokeda - 10/24/20 06:01 PM
Colour Choice for X-16 gone...
by MooreTel - 10/24/20 01:49 AM
Are you an Asterisk Ace?
by Toner - 10/22/20 03:39 PM
SVMI Card settings backup & restore
by Hofman telekom - 10/21/20 01:46 PM
Who's Online Now
19 members (Yoda, Coral Tech, buttercool, Daniel, Curlycord, jab1780, R4+Z, metelcom, MooreTel, Skunky, BobRobert, nortelvoip, Touch Tone Tommy, newtecky, EV607797, Professor Shadow, justbill, hitechcomm, Bob3470), 211 guests, and 57 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,026
Posts637,651
Members49,368
Most Online5,661
May 23rd, 2018
Today's Birthdays
Mr.Alex, T4RJon, Tim Sparks, Txnamrag
Newest Members
Nickonicle, chelsea419, jsb15, C.t.c.73, Farquie
49368 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 19
Ruben 15
hbiss 11
Daniel 10
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners