web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#634142 12/16/19 12:51 PM
Joined: Aug 2011
Posts: 374
Member
Member
Offline
Joined: Aug 2011
Posts: 374
Hi folks,

I'm looking at replacing an old NEC for a site that has a bunch of analogue phones (assisted living). What they've been using as a kind of REALLY low budget "help" button is having the system call the reception phone when a station goes off hook but doesn't dial, basically when the station would go to reorder.

Is there a way to make that work on a new NS700 or 1000?

Looking for a creative solution.

-B

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Bushmills #634143 12/16/19 01:02 PM
Joined: Aug 2011
Posts: 374
Member
Member
Offline
Joined: Aug 2011
Posts: 374
Just has a thought. Give me your opinion.

What if the phones were set to hot line to a group that was called something like "Help Needed". With the timer being just slightly less than the reorder timer.

The digital phones should display the originating extension number/name and the group that was dialed, yes?

-B

Bushmills #634153 12/16/19 06:21 PM
Joined: Oct 2007
Posts: 330
Likes: 1
C5Z Offline
Member
Member
Joined: Oct 2007
Posts: 330
Likes: 1
Yes, the hot line default timer is 1 second, set the destination to a ring group, enable the feature per extension and add the proper name. Should work.


Instructions are just one man's opinion on paper

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Newest Topics
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
outdial message notification cuts off
by Bellhanger - 05/05/25 10:05 AM
3515 vodavi phones.
by Gary S. - 05/01/25 12:26 PM
AT&T Coinsoft
by ChrisRR - 04/30/25 02:39 PM
Forum Statistics
Forums84
Topics94,526
Posts640,017
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 5
dexman 3
Who's Online Now
1 members (justbill), 233 guests, and 49 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0