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Partner ACS #634148 12/16/19 08:36 PM
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Gary S. Offline OP
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Customer called about one ext would send out a odd sound, buzz, humm. Plugged phone back in could not duplicate trouble but saw the
clock was 2 hrs slower then the correct time and the other ext. I just set up a new ext, have not heard back for two weeks, any thoughts ???
Thanks Gary S.


Gary Stevens
AT&T Systems and Telephones
Re: Partner ACS [Re: Gary S.] #634151 12/16/19 09:35 PM
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Likely a bad phone, keep an eye on it. Sometimes the time will be off on an extension, disconnecting then re-connecting usually solves the problem.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
Re: Partner ACS [Re: Gary S.] #634162 12/17/19 05:07 PM
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Usually it's in the jack, one of the data pins is touching one of the Tip/Ring pins, butting a horrible data buzz onto the audio, caused by plugging in somewhat cockeyed or just a bad/worn jack. Reseating the plug probably straightened out the pins and make it fine. Another disconnect/reconnect should restore the time

Re: Partner ACS [Re: Touch Tone Tommy] #634228 12/19/19 12:21 PM
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Gary S. Offline OP
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Thanks to all.


Gary Stevens
Re: Partner ACS [Re: Gary S.] #634243 12/19/19 06:14 PM
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Good point. You might also want to check the line cord to make sure it hasn't been pinched under something. I would replace it as a matter of course.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.

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