Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Partner ACS
#634148 12/16/19 08:36 PM
Joined: Apr 2009
Posts: 379
Gary S. Offline OP
Member
OP Offline
Member
Joined: Apr 2009
Posts: 379
Customer called about one ext would send out a odd sound, buzz, humm. Plugged phone back in could not duplicate trouble but saw the
clock was 2 hrs slower then the correct time and the other ext. I just set up a new ext, have not heard back for two weeks, any thoughts ???
Thanks Gary S.


Gary Stevens
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
Re: Partner ACS
Gary S. #634151 12/16/19 09:35 PM
Joined: Feb 2005
Posts: 12,266
Member
***
Offline
Member
***
Joined: Feb 2005
Posts: 12,266
Likely a bad phone, keep an eye on it. Sometimes the time will be off on an extension, disconnecting then re-connecting usually solves the problem.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
Re: Partner ACS
Gary S. #634162 12/17/19 05:07 PM
Joined: Jul 2001
Posts: 3,278
Moderator-Avaya-Lucent, Antique Tele
*****
Online Content
Moderator-Avaya-Lucent, Antique Tele
*****
Joined: Jul 2001
Posts: 3,278
Usually it's in the jack, one of the data pins is touching one of the Tip/Ring pins, butting a horrible data buzz onto the audio, caused by plugging in somewhat cockeyed or just a bad/worn jack. Reseating the plug probably straightened out the pins and make it fine. Another disconnect/reconnect should restore the time

Re: Partner ACS
Touch Tone Tommy #634228 12/19/19 12:21 PM
Joined: Apr 2009
Posts: 379
Gary S. Offline OP
Member
OP Offline
Member
Joined: Apr 2009
Posts: 379
Thanks to all.


Gary Stevens
Re: Partner ACS
Gary S. #634243 12/19/19 06:14 PM
Joined: Feb 2005
Posts: 12,266
Member
***
Offline
Member
***
Joined: Feb 2005
Posts: 12,266
Good point. You might also want to check the line cord to make sure it hasn't been pinched under something. I would replace it as a matter of course.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
Re: Partner ACS
Gary S. #635534 02/20/20 06:58 PM
Joined: Mar 2009
Posts: 371
Member
Offline
Member
Joined: Mar 2009
Posts: 371
Yeah, I created a similar problem trouble shooting a different one.

NSTIW....
In the dark equipment closet I swapped an extension. What I didn't notice is that before I pushed the patch cable back into the KSU a small bug had crawled in.

Naturally as soon as I plugged it back in the bug was squished and shorted the data to the audio pair and began to buzz on an extension "That was FINE until you touched it!"

I love my job, I love my job, I love my job.....

Last edited by Not_sirius; 02/20/20 07:17 PM. Reason: spelling

Link Copied to Clipboard
Most Recent 5 Post
SBI-145 Merdian Digital Centrex
by aarond2424 - 10/29/20 03:06 PM
nickname for cabling scraps? mongol?
by temp001 - 10/29/20 04:18 AM
SL1100 dialing problem
by teleco - 10/28/20 07:30 PM
Zoom voip
by BrianS - 10/28/20 01:43 PM
Forum Update Pending
by Ruben - 10/27/20 06:51 PM
Who's Online Now
35 members (RATHER BE FISHING, Curlycord, dexman, newtecky, JBean3329, Biztel Cuban Okie Tech, ChrisNI, aarond2424, Daniel, Mercenary Roadie, Professor Shadow, Touch Tone Tommy, dans, Yoda, LLC, ILE, Memphisribs, juno, sfletcher, Ruben, RockyBalboa, Hofman telekom, hitechcomm, KRRath, Meyery2k, Coral Tech, pvj, metelcom, Joel J., teleco, buttercool, BobRobert, MooreTel, Skunky, R4+Z), 564 guests, and 88 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,038
Posts637,703
Members49,371
Most Online5,661
May 23rd, 2018
Today's Birthdays
dpmcintyre, mcando
Newest Members
temp001, DynaAdmin, Nickonicle, chelsea419, jsb15
49370 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 25
Daniel 11
Toner 10
Ruben 9
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners