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Replace BWDKU card
#634961 01/30/20 05:08 PM
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I have a CIX670 with 4 expansion cabinets. i have a 16port BWDKU in slot 1 of the 1st cabinet where ports 12-16 appear to be dead. i have pulled the card and put back in with no change. My question is can i buy a new BWDKU and just put it in the same slot and all configurations/extension remain or is that info stored within the card itself and the new card would appear as a new configured card?

Toshiba Telephones and Equipment
Re: Replace BWDKU card
Pike Place Mrkt #634971 01/30/20 06:56 PM
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Should be no problem. Before you go through all of that though I would reset the system then check to make sure you have enough licenses and make sure you have stations programmed correctly on those ports.

Re: Replace BWDKU card
Pike Place Mrkt #634976 01/30/20 09:20 PM
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Power off the system and just swap it out and you will be fine the as programming is held in the CPU and not the BWDKU.



Regards
Carl
Re: Replace BWDKU card
Pike Place Mrkt #634978 01/31/20 01:35 PM
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Have you verified that it isn't the amphenol? A faulty amphenol could cause the end ports to not function as well.


Moderated by  Carlos#1, phonemeister 

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