Business Phone Systems

AtcomCloud Online Store
Previous Thread
Next Thread
Print Thread
Rate Thread
#63505 11/04/09 08:31 AM
Joined: Jan 2006
Posts: 233
PCHD Offline OP
Member
OP Offline
Member
Joined: Jan 2006
Posts: 233
System 11.0
Today we had an employee make a 911 call. These calls have always shown up on our three administrator phones.
Today the call did not register. It showed in the SMDR, it lasted for over a minute, but the call did not show on the display of any of the three phones.

Atcom VoIP Demo
VoIP Demo
#63506 11/04/09 09:07 AM
Joined: Jan 2006
Posts: 179
Member
Offline
Member
Joined: Jan 2006
Posts: 179
System alarms only display on endpoints programmed as "administrator" under device flags.


Mitel, Samsung, CTP+ and A+ Certified.
#63507 11/04/09 02:26 PM
Joined: Jan 2006
Posts: 233
PCHD Offline OP
Member
OP Offline
Member
Joined: Jan 2006
Posts: 233
All three of these phones are Administrators. Except for today, this has always worked.

#63508 11/04/09 02:29 PM
Joined: Sep 2005
Posts: 840
Member
Offline
Member
Joined: Sep 2005
Posts: 840
Is it possible the user pressed a Call key, then dialed 911? I believe a user must just dial '911' w\o pressing any other keys or codes in order for the call to show up on admin fones.


Moderated by  Stix1 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,687
Posts636,179
Members49,607
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
BACKACRE, carlbdc, kestrielias1, Kevin-MI, Rcaman, Revertingcall, sc backacre
Newest Members
Uranium-235, grahamw, Motel6Guy, JustAGuy, Dialtony
49,606 Registered Users
Top Posters(30 Days)
Toner 12
Yoda 9
dexman 6
Who's Online Now
0 members (), 35 guests, and 29 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems & VoIP | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5