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Joined: Jan 2006
Posts: 233
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OP
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Joined: Jan 2006
Posts: 233 |
System 11.0
Today we had an employee make a 911 call. These calls have always shown up on our three administrator phones.
Today the call did not register. It showed in the SMDR, it lasted for over a minute, but the call did not show on the display of any of the three phones.
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Joined: Jan 2006
Posts: 179
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Joined: Jan 2006
Posts: 179 |
System alarms only display on endpoints programmed as "administrator" under device flags.
Mitel, Samsung, CTP+ and A+ Certified.
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Joined: Jan 2006
Posts: 233
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Joined: Jan 2006
Posts: 233 |
All three of these phones are Administrators. Except for today, this has always worked.
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Joined: Sep 2005
Posts: 840
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Joined: Sep 2005
Posts: 840 |
Is it possible the user pressed a Call key, then dialed 911? I believe a user must just dial '911' w\o pressing any other keys or codes in order for the call to show up on admin fones.
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