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#63505 11/04/09 04:31 AM
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System 11.0
Today we had an employee make a 911 call. These calls have always shown up on our three administrator phones.
Today the call did not register. It showed in the SMDR, it lasted for over a minute, but the call did not show on the display of any of the three phones.

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#63506 11/04/09 05:07 AM
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System alarms only display on endpoints programmed as "administrator" under device flags.


Mitel, Samsung, CTP+ and A+ Certified.
#63507 11/04/09 10:26 AM
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All three of these phones are Administrators. Except for today, this has always worked.

#63508 11/04/09 10:29 AM
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Is it possible the user pressed a Call key, then dialed 911? I believe a user must just dial '911' w\o pressing any other keys or codes in order for the call to show up on admin fones.


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