EMP & Lightning Home Surge Protection
EMP - Click Here!
Global Test Supply
Linked Banner to your Product or Website
eCommerce website for sale!
Previous Thread
Next Thread
Print Thread
Rate Thread
#635764 03/03/20 05:30 PM
Joined: Aug 2011
Posts: 242
Member
OP Offline
Member
Joined: Aug 2011
Posts: 242
Has anyone ever found a method or software for converting voicemails to text? I was thinking it might be possible to have a wav delivered by email that was automatically processed by a piece of software but haven't seen anything that might be able to do that first part.

Ideas?

-B

Global Test Supply 728x90
Joined: Dec 2010
Posts: 658
Member
*****
Offline
Member
*****
Joined: Dec 2010
Posts: 658
I don't believe there is a way of doing this on the fly. You can do it manually. Just not automatically after the VM produces the wav file.

Joined: Dec 2005
Posts: 77
Member
Offline
Member
Joined: Dec 2005
Posts: 77
This would be a really good selling point for NEC to come up with. Case in point would be an attorney's or medical office. You can do the UM feature and then send it off to a company that processes it. That really doesn't provide what they need. To be 100% correct, you need a dictation person available during the conversation.. Here's the issues as I see them. Problems are multiple languages, different voice sounds, word pronunciations and when you have multiple people in the conversation, how do you designate who is speaking. If they could get this figured out...sweet spot for the market

Joined: Jul 2001
Posts: 3,304
Moderator-Avaya-Lucent, Antique Tele
*****
Online Content
Moderator-Avaya-Lucent, Antique Tele
*****
Joined: Jul 2001
Posts: 3,304
A couple of ways you can do it, assuming you already have voicemail to email available.

Mutare has a service we use with Avaya IP Office. If your mailbox would normally email [email protected], you register and account with Mutare and send it to an address at mutare.com instead. They receive the email with the wav file attachment, transcribe it, and forward both the original message with the wav file and the transcription on to [email protected]

We also use a SIP trunk provider, Skyetel, and one of the services they offer is voicemail transcription. Simply use their SMTP server to relay the email to [email protected] and it will also be transcribed and emailed to the same address.



Moderated by  nameless, pvj 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,320
Posts634,238
Members49,509
Most Online5,661
May 23rd, 2018
Today's Birthdays
aaronazatian, bg6214, Jigger, mkpgt, willtech
Newest Members
Topekaks101, Contoso, Nick Smithler, MortifiedPenguin, T Top Manufactur
49,509 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
Toner 7
dexman 3
Ruben 3
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
23 members (hitechcomm, newtecky, EV607797, JBean3329, pdxjim911, Toner, justbill, gelehu, Yoda, Curlycord, dexman, Touch Tone Tommy, Amy DeBruyne, KRRath, Ruben, nfcphoneman, Memphisribs, Professor Shadow, vicbob, RM SYSTEMS, MooreTel, BobRobert, Skunky), 501 guests, and 108 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud