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Joined: Feb 2018
Posts: 14
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OP
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Joined: Feb 2018
Posts: 14 |
OS 7030 does not recognize hung up by mobile phone, when the call is routed through Disa - Mail box. Calls getting disconnected after around 60 seconds.
2) [MOD 01 Day] New call - Mon Mar 9 22:29:24 2020 CP 22:29.24.33 2) Collecting out of band data 2) [MOD 01 Day] CODE = <NT> CID = <> FID = <204> TRUNK = <701> 2) [MOD 01 Day] Searching on Call Code - NT 2) [MNU Forward Trunk] 2) [MNU Forward Trunk] Searching on Forwarding party ID - 204 CP 22:29.24.40 2) Key set to <204> CP 22:29.24.45 2) External circuit detected 2) [EXT 01 EXT 204] No answer 2) [EXT 01 EXT 204] Caller made no request CP 22:29.38.78 2) NO-ENTRY translated to MESSAGE 2) [MBX 01 MBX 204] Playing mailbox greeting 2) [MBX 01 MBX 204] Recording message CP 22:30.43.48 2) No response from caller CP 22:30.43.48 2) No recording made 2) [MBX 01 MBX 204] Caller disconnected 2) VM hanging up
Can anyone help
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Joined: Dec 2010
Posts: 679
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Member
Joined: Dec 2010
Posts: 679 |
So it says there that it did disconnect. How have you tested this? That log shows the caller disconnected after hitting the voicemail. Is your carrier not sending the proper disconnect signal?
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Joined: Feb 2018
Posts: 14
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OP
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Joined: Feb 2018
Posts: 14 |
I watched the status screen (8.11) and I found out , that the Mailbox does not disconnect for 60 sec the line.I guess that the Mailbox do not recognize the disconnect signal. Is there a way to overcome it ?
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Joined: Jun 2006
Posts: 2,965 Likes: 3
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 2,965 Likes: 3 |
Have you selected the correct country in the vm system wide settings? The vm isn't recognising your carrier hangup tone.
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Joined: Feb 2018
Posts: 14
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OP
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Joined: Feb 2018
Posts: 14 |
Thanks for everything.You are right.?he problem was in the country code (2.1.0).
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