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Sennheiser SDW5016 on Allworx
#636790 05/14/20 04:08 PM
Joined: Nov 2004
Posts: 517
aweaver Offline OP
OP Offline
Joined: Nov 2004
Posts: 517
The new SDW series headsets from Sennheiser can be a bit tricky to set up on Verge phones if you want to use Electronic Hook Switch. Sennheiser support says you need an EHS cable, but this is not correct.
To set up:
On the bottom of headset charger, DIP switch 1 is in the down position and all other DIP switches are in up position (make sure no DIP switches are in the center position). ABC selector should be in the 'A' position. On the phone go into Settings > Phone preferences > EHS 'enable'

You will now be able to answer and hang up from the headset.

ElectSys Tech LLC
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Telephone & computer systems in the Jefferson City, Columbia MO area.
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Re: Sennheiser SDW5016 on Allworx
aweaver #636792 05/14/20 06:28 PM
Joined: Dec 2007
Posts: 6,478
Online Thinking
Joined: Dec 2007
Posts: 6,478
Great to know and very helpful to the next tech that is searching this site for just what you solved.

Thank you.


Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

Moderated by  JWRacedog 

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