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#636936 05/27/20 10:07 PM
Joined: Oct 2006
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Yoda Offline OP
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Customer has a BCM 450 v.6 with voicemail. It has been a long time since I instructed the user how to log into the voicemail to reset a password or change a user name in the vm.

I tried F983 and get a log prompt. Enter 102 + pw and I get "Invalid Login" message. I'm pretty sure this worked on this system years ago. I am able to log into the voicemail with my laptop and have tried resetting the password for the Sys Mgr mailbox, but it still tells me Invalid Login.

I can't remember what I forgot to make this work. Thanks for any help.

Jim

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Yoda #636938 05/27/20 10:35 PM
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Yoda #636940 05/28/20 01:09 AM
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102 plus password format is for Norstar

The BCM linux versions use SETNNA plus password for both voicemail (log) and telset programming (user id)


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Yoda #636961 05/29/20 02:39 AM
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Thanks Dean. That's quite a list.
And thanks Curlycord. That did the trick. Don't know how I didn't put that together. If I even knew it to begin with.

Jim


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