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Joined: Aug 2005
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The header pretty much says it all. My WAN attached endpoints and softphones have dial tone, touch tone, can call an extension/phone number and hear it ring. But when the call is answered, no voice can be heard. My network guys says all of the required ports are open.

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Joined: May 2005
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Because you say ports I suspect you are nat'd you need your nat address in the 5000 or you have no audio try 6000 connection group and add nat address
Randy

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You'll love this. I tried every NAT combination (our firewall doesn't like anything but itself maintaining NAT control). I tried changing the Auto/Native/NAT settings. Nothing worked. All programmable settings for the softphone and endpoint were identical to other endpoints on the system. I copied all settings from a random endpoint and copied them to the softphone and endpoint connected by WAN. Voila! They worked. There was something, not available in the programming, that wasn't working. Go figure.

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Good to know next time I run into one I'll try a Copy / paste. Had a new 86XX IP phone give me the same issues today came right up but no audio, after dbl and tripple checks finally a second reboot of the phone fixed it? Don't think I'll sleep well for a few days have no doubt it will come back and bite me next time it resets


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