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Joined: Mar 2008
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When I plug the phone into the network that the ipoffice is on it works fine. It's just not working when using it at a remote location.

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Yes, you enter the WAN IP. You only need to add to http/https, not call server.

Settings file must be autogenerated, STUN set properly etc. IDiscover means that the phone cant see call server.

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That's what I thought. What would cause it not to see the call server, settings on the ip office? or the router not allowing it to pass to the ipoffice?

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You need all the settings, STUN, firewall rules, IP routes etc...or you can get that error.
Look at the loge and that will lead you down the proper path.

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ok, got to the screen on the phone where you enter the extension and password, I enter both then it says "discover ( IP address of call server)". If its requesting a password is it not communicating with the ipoffice?

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making progress - now it says registering but that is it?

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Now you will need to watch Monitor to see what/why its failing...

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It was the damn STUN server! I guess I was using a bad one. It would return a value of 0.0.0.0 for the ip address. I just filled it in with what I know the IP address to be. Did not realize it was getting other info to allow call processing. What a waste of 4 days. But now I know the steps to processing a call - thanks Mongo!

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