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#638032 08/25/20 07:21 PM
Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,137
Likes: 2
1416 Set. 3 call appearances. When on line 1 , the next call just flashes , How can I make the 2nd and 3rd calls ring?

Thanks
Ken

Global Test Supply 728x90
Joined: May 2004
Posts: 1,617
Moderator-Avaya
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Online Content
Moderator-Avaya
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Joined: May 2004
Posts: 1,617
Look at button programming for the user. Could be set to non ring in there for those appearance buttons.

Joined: May 2002
Posts: 4,137
Likes: 2
Moderator-Avaya, Polycom
*****
OP Online Content
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,137
Likes: 2
No, all line appearance are set to ring

Joined: May 2002
Posts: 4,137
Likes: 2
Moderator-Avaya, Polycom
*****
OP Online Content
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,137
Likes: 2
Any other ideas. Or thoughts

Joined: May 2004
Posts: 1,617
Moderator-Avaya
*****
Online Content
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,617
Could it be ring ing because its a hunt group call? Really have to trace the call in manager...incoming call route will tell you the first step...Could be a collective ring group as opposed to a collective call waiting group...


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