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#638032 08/25/20 07:21 PM
Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
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Joined: May 2002
Posts: 4,274
Likes: 6
1416 Set. 3 call appearances. When on line 1 , the next call just flashes , How can I make the 2nd and 3rd calls ring?

Thanks
Ken

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Joined: May 2004
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Moderator-Avaya
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Look at button programming for the user. Could be set to non ring in there for those appearance buttons.

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Moderator-Avaya, Polycom
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No, all line appearance are set to ring

Joined: May 2002
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Likes: 6
Moderator-Avaya, Polycom
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Likes: 6
Any other ideas. Or thoughts

Joined: May 2004
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Moderator-Avaya
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Offline
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Joined: May 2004
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Likes: 4
Could it be ring ing because its a hunt group call? Really have to trace the call in manager...incoming call route will tell you the first step...Could be a collective ring group as opposed to a collective call waiting group...


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