| | Joined: May 2002 Posts: 4,045 Moderator-Avaya, Polycom | OP  Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,045 | 1416 Set. 3 call appearances. When on line 1 , the next call just flashes , How can I make the 2nd and 3rd calls ring?
Thanks
Ken | | | | | Joined: May 2004 Posts: 1,593 Moderator-Avaya | | Moderator-Avaya Joined: May 2004 Posts: 1,593 | Look at button programming for the user. Could be set to non ring in there for those appearance buttons. | | | | | Joined: May 2002 Posts: 4,045 Moderator-Avaya, Polycom | | OP Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,045 | No, all line appearance are set to ring | | | | | Joined: May 2002 Posts: 4,045 Moderator-Avaya, Polycom | | OP Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,045 | Any other ideas. Or thoughts | | | | | Joined: May 2004 Posts: 1,593 Moderator-Avaya | | Moderator-Avaya Joined: May 2004 Posts: 1,593 | Could it be ring ing because its a hunt group call? Really have to trace the call in manager...incoming call route will tell you the first step...Could be a collective ring group as opposed to a collective call waiting group... | | | |
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